About this role
Job Description:
• Portray a professional, courteous and helpful attitude in all dealings with internal and external customers. • Ensure that customer databases are maintained • Resolve specific disputes or provide advice on technical issues with customers. • Ensure that customer databases are maintained • Ensure the accurate preparation of import and export Customs declarations and the timely provision of those for review (as required) • Liaise with customs officials on specific duties payable and problem shipments. • Comply with the regulatory policy and rules to make DHL as reliable business partner • Activate standard clearance procedure in accordance with DHL priorities and goals • Coordinate with Clearance Support and Classification team for additional info, paper work, related data and document
Job Requirement:
· Bachelor’s degree in Law, Business, International Relation or other related field is required. · Relevant working experience with customs clearance in transportation / logistics industry is prioritized. · Very good verbal communication skills, spoken and written · Good Speaking/Reading/Writing of English is required. · Computer Skills: MS Word, Excel, Power Point, Internet & Email. · Very good problem solving and presentation skills