About this role
Job Description:
• Support the inbound/outbound clearance support which is to handle customer clearance confirmation/query, perform customs clearance skill and provide customer orientation with service mind within established standards and transit times. • Portray a professional, courteous and helpful attitude in all dealings with internal and external customers • Timely report issues to be raised to the higher level to get the appropriate support • Support with the practical experience and knowledge In daily activities to achieve goals and objectives • Liaise with customs officials on specific duties payable and problem shipments. • Build-up the co-operative relationship with the practical levels in Gateway and provide the positive attitude /solution when necessary • Ensure the accurate preparation of import and export Customs declarations and the timely provision of those for review (as required) • Resolve specific disputes or provide advice on technical issues with customers. • Maintain a thorough knowledge of Customs practices and procedures • Contribute to team effort to ensure the attainment of both inbound and outbound shipment clearance, efficiently within clearance performance targets and transit time.
Qualifications:
• Bachelor Degree in any field • 3 years’ relevant experience of working with customs clearance matters within transportation, logistics or import / export industry • Good Communication skills (English & Thai), spoken and written • TOEIC/IELT or TOEFL score is an advantage • Planning & Organizing, Decision Making, and Results Orientation • Customer Oriented • Proficient with Microsoft Excel, Power point and word