About this role
Warehouse Worker Foreman
Job Description: As a Warehouse Supervisor, you are responsible for leading stockroom associates to efficiently unload merchandise and stocking the store. You will assist growing sales by leading the team that pushes and stocks merchandise with efficiency and accuracy. As a Warehouse Supervisor, you will identify the root cause of issues and take appropriate action to achieve performance goals. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the Exchange. So what can you expect as a Warehouse Supervisor at the Exchange? • Previous warehouse/stocking experience preferred • Ensure compliance with all safety guidelines and operating procedures • Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks • Unload, break-out and stock merchandise with efficiency and accuracy • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer • Able to lead teams to meet organizational objectives • Able to learn and adapt to current technology needs • Able to think quickly on the spot to answer customer questions • Able to take initiative • Able to share brand knowledge
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications • Able to lift 40 pounds • Able to learn and adapt to current technology needs • Able to think quickly on the spot to answer customer questions • Able to take initiative • Able to share brand knowledge
Additional Qualifications/Requirements: • Required: Access to the military installation (Real ID*, Passport, Military ID, CAC ID, etc.) • *Federal agencies will not accept a driver's license or identification card for official purposes from any individual unless such license or card is a REAL ID - compliant driver's license or identification card issued by a state.
• Open Availability • Previous Foreman warehouse/e-Commerce experience preferred • Forklift experience • Experience in a supervisory role (managing a team) • Excellent attention to detail • Willing to cross-train and work in other areas of the store, as needed • Must possess a welcoming and helpful attitude toward customers and other team members • Excellent communication skills • Basic computer skills
Job Qualifications: Education: High school or equivalent.Experience: One year of progressively responsible general experience. Six months of specialized experience in which knowledge, application, or use of stockroom regulations, procedures, and forms was required. Six months in a supervisory capacity or per documented potential to effectively supervise.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties: Supervises stockroom associates engaged in: A. Receiving and processing merchandise ordered on regular purchase orders, special orders, direct-delivery, open orders, VRR, shipped direct, or through in-line processing to the branch from the vendor. B. Recording discrepancies on damaged shipments; initiating appropriate corrective action and completing necessary documentation. C. Moving of merchandise to/from receiving and marking area and ensuring merchandise is stocked in appropriate shelf areas. D. Assembling, pricing, and loading merchandise orders for delivery to main exchanges or branches. Preparing intra-exchange transfer vouchers, as required. Has signatory responsibility on accountable documents processed concerning merchandise, supplies, and equipment received by the branch under existing merchandise systems (direct-delivery, open-order, VRR, etc.). Prepares and/or reviews inventory management documents and reports, as required. Supervises and conducts stock counts and periodic and special inventories. Performs and/or reviews inventory management documents and reports, as required. Operates motor vehicles as required. Keeps abreast of, actively supports, and as required, implements the provisions of pertinent public laws, executive orders, and directives relating to the Federal Equal Employment Opportunity (EEO) Program within the Army and Air Force Exchange Service. Performs other duties as assigned.
Who We Are: The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.