About this role
Food Service Foreman-Ft Drum Charley's-$22.89
Job Description: Supervises a shift operation in a food activity operation. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.
Additional Qualifications/Requirements: THE IDEAL CANDIDATE WILL ASSIST THE FACILITY MANAGEMENT IN EXCUTING STORE OPERATIONS DURING SCHEDULED SHIFTS AND ENSURE THAT ALL EMPLOYEES ARE GIVING "A GREAT EXPERIENCE EVERYTIME" TO THE CUSTOMER IN A FAST PACED, CLEAN, AND SAFE ENVIRNOMENT. CANDIDATE MUST HAVE OPEN AVAILABILITY, BE 18 YEARS OF AGE OR OLDER.
Ideal candidate can work a rotating/varied shift within the days/hours in the sample schedule below to include days, nights, weekends, and some holidays.Sample ScheduleSunday1000-1830 Monday0900-1930 Tuesday0900-1930 Wednesday0900-1930 Thursday0900-1930 Friday0900-1930 Saturday1000-1930 Job Qualifications • Able to lift up to 50 pounds • Able to learn and adapt to current technology needs • Able to think quickly on the spot to answer customer questions • Able to take initiative • Able to share brand knowledge • Able to lead teams to meet organizational objectives Additional Qualifications/Requirements: • Willing to cross-train and work in other areas of the store, as needed • Must possess a welcoming and helpful attitude toward customers and other team members • Excellent communication skills • 6 months food supervisory experience required • eligible to take the serve safe certification
Job Qualifications: Six months of restaurant or related food service operations experience. Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties: Supervises the preparation and sale of food items during an assigned shift. Receives, verifies and checks quality of food/supply items. Estimates and orders food/supplies as required. Greets each customer upon contact. Assists customer by listening to needs, offering suggestions and thanking customer for their business. Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience. Prepares, maintains, and processes accounting and facility operational reports. Participates in the establishment and achievement of service and sale goals for the food operation. Ensures optimum stock availability by supervising or participating in periodic stock counts and inventory(s) and updates merchandise control records. Maintains/controls personnel cost and productivity standards. Performs the duties of subordinate associates as required by workload. Opens and/or closes the facility in accordance with published policies/regulations. Ensures the security of cash, fixed assets and inventory and complies with fire, safety, sanitation and security regulations. Initiates work orders for repair and maintenance. Supervises assigned associates. Establishes work schedules, assigns and distributes work; counsels; prepares performance reviews, approves/disapproves leave slips; trains associates, recommends actions and performs other supervisory functions. Responsible for enforcement of all name brand fast food (NBFF) and Exchange standards. Must complete ServSafe (5640) and applicable fast-food certification(s) within 90 days of hire. Keeps abreast of, actively supports and as required, implements the provisions of pertinent public laws, executive orders, and directives relating to the Federal Equal Opportunity (EEO) program within the Exchange. Performs other duties as assigned.
Who We Are: The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.