About this role
Configuration Analyst
Job description: Key Responsibilities • System Configuration & Development: Create, test, and deploy customized configurations within software applications (e.g., CPQ, ERP, or CMDB tools). • Requirements Translation: Collaborate with stakeholders to translate business needs into technical designs and functional workflows. • Automation and Optimization: Automate repetitive manual processes and improve existing configuration management processes to enhance scalability. • Maintenance & Documentation: Maintain documentation for system configurations, user workflows, and version control. • Support & Troubleshooting: Provide second-level support for production issues, batch cycles, and configuration errors. Required Skills and Qualifications • Programming/Scripting: Proficiency in languages such as JavaScript, Python, PowerShell, or Apex. • Tool Experience: Familiarity with CPQ platforms, SCM tools, configuration management tools (Ansible/Puppet), or ITSM platforms. • Technical Understanding: Knowledge of basic networking, database structures, and web technologies. • Analytical Ability: Strong problem-solving skills to analyze system functionalities and identify optimization opportunities. Typical Career Progression • Junior/Configuration Specialist: Focuses on testing, documentation, and simple configurations.