About this role
Sr. Manager - Development
Job Description: Your Responsibilities: • Deliver all development activities related to Integration, Digital, Salesforce, RPA Automations, DevOps, and SAP implementations, upgrades, production support and enhancements, ensuring alignment with business strategy and ADM transformation. • Deep project management skills to manage various project deliverable and knowledge of software development lifecycle including agile and waterfall. • Ensure all development activities adhere to change control procedures (ex. SOX, ITGC), audit requirements, and are properly documented for operational support and audits. • Supervise assigned development teams (SAP, Integration, Salesforce, RPA, DevOps), providing technical guidance, coaching, and performance feedback through 1:1 meetings. • Work closely across Solution Delivery and Service Delivery to understand requirements and translate them into technical deliverables. • Possess continuous improvement mindset, with ability to gauge bottlenecks involved, utilizing overall knowledge of systems, processes and functionalities • Partner on process improvements, standards, strategies, runbooks and frameworks to optimize the development management process and increase efficiency • Maintain and review metrics to identify areas for improvement and implement corrective actions. • Strong analytical and problem-solving skills, strong ability to understand RAID, ability to mitigate risks and resolve issues quickly by using appropriate channels and know when to escalate to senior management. • Exhibits ability to work both in a team environment and independently performing development manager responsibilities, with little guidance, and the ability to mentor and guide other development team members. • Demonstrated a high level of written, verbal, and interpersonal skills in communicating technical information, ideas, procedures, and processes with Senior Leadership across Business and IT. • Stay up-to-date with technologies, industry trends, and best practices, applying relevant knowledge to enhance development management practices. • Interact and deal effectively with all levels of employees while maintaining professionalism; willingness and effectiveness in challenging the status quo. • Maintains a positive work environment through teamwork & conflict resolution. • Expected to work occasional weekends, holidays, or a variety of shifts, when needed, to support production releases. Your Profile: • Bachelor’s degree in a technical discipline or equivalent with a minimum of 7+ years of experience in IT across varied technologies and streams with highly integrated suites or eco system of applications in various IT roles and overall 10+ overall IT experience • Knowledge of various technologies, including but not limited to DevOps, SAP, Digitial, and SalesForce, integration capabilities and automation. • Experience in PowerShell, or an equivalent scripting language • Experience in Docker and container orchestration • Understanding of Git and DevOps repositories • Experience in Salesforce Sales Cloud development • Knowledge of SAP integration technologies is preferred • Knowledge of testing practices and tools is preferred • Understanding of governance and quality controls. • Excellent knowledge of Development Management, Software Implementation and Project Management processes • Excellent communication, collaboration and stakeholder management abilities • Experience in coordinating cross-functional implementation activities • ITIL, PMP certifications are a plus