About this role
ServcieNow Technical Lead
Job Description: Your Responsibilities: • Lead the technical design and development of ServiceNow modules • Translate business requirements into technical specifications and implement best-practice solutions • Oversee ServiceNow configuration, customization, workflows and integration with other systems • Define and enforce coding standards, development methodologies, and best practices • Mentor and guide ServiceNow developers and administrators • Collaborate with business analysts, project managers, and stakeholders to deliver high-quality solutions • Manage platform upgrades, patching, and performance optimization • Ensure compliance with security, data governance, and architectural standards. • Troubleshoot and resolve complex technical issues within the ServiceNow platform • Participate in roadmap planning and contribute to ServiceNow strategy and innovation Your Profile: • Bachelor’s degree in computer science, Information Technology, or related field • 6+ years of experience in ServiceNow development • 2+ years in a technical lead or architect role • Strong understanding of ServiceNow architecture and APIs • Hands-on experience with scripting (JavaScript, AngularJS) • Experience with ServiceNow integrations (REST, SOAP, MID Server, etc.) • Proficiency in ServiceNow modules such as ITSM, ITOM, CMDB, and Discovery • Excellent communication, leadership, and problem-solving skills • Nice to have: SecOps, HRSD, or AI related • Version of SN – Zurich or Yokohama