About this role
Get to know the Team The Agent Experience PST owns and operates the internal platforms used by Grab's support agents to serve our entire ecosystem- across every vertical and use case. Because agents rely on these tools to resolve critical issues for users and partners, our systems are built for extremely high availability, reliability, and 100% data correctness. When a user needs help with a transaction, they rely on our platform to ensure the agent has the right tools and data at the right time. Get to know the Role We are looking for a Senior Backend Engineer in Vietnam to contribute to our internal tooling products used for our agents to serve Passengers, Drivers, and Merchants. You will report to the Engineering Manager, who is based in Singapore, and work in an on-site mode. This role is based in Vietnam. The Critical Tasks You Will Perform Design and write with the cutting edge Go language to improve the availability, scalability, latency, and efficiency of Grab's range of ser...