About this role
Would you like to design, develop, and implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations? This is an exciting opportunity to use the latest cloud computing technologies to help US government agencies implement innovative cloud computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them, and expand capabilities with the speed of relevance. You'd work with some of the best and brightest engineers in the industry, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere. Amazon Web Services is seeking top industry technical experts to grow our team dedicated to expanding our Elastic Compute Cloud (EC2) to government customers. We are seeking a talented engineer skilled in the art of integration who understands the Agile mindset and DevOps philosophies, yet is not constrained by how "things are usually done" and is willing to decompose and reinvent systems, processes, and tools. We're looking for a technical practitioner for one of the largest compute services on the planet; if you possess that rare mix of skills in Operations, Networking, and Systems Engineering, then we are waiting for your application. We are looking for smart, enthusiastic, and creative engineers with a solid background in solving hard problems that span the software development, systems engineering, and systems security disciplines. As a member of this team, you will be charged with identifying ways to improve the lives of our customers through improvements to tools, processes, and documentation. You will be a member of a team of highly motivated and talented systems developers and systems engineers improving the use of tools in both isolated AWS regions and in the AWS GovCloud regions. This position requires that the candidate selected currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities As a member of this team, you will be charged with identifying ways to improve the lives of our customers through improvements to tools, processes, and documentation, while working alongside talented systems developers and systems engineers across isolated AWS regions and the AWS GovCloud regions. You will also be learning site reliability engineering fundamentals: recognizing toil, the manual, repetitive work that produces no lasting improvement, contributing code and automation that removes it, and coming to understand your systems' normal performance envelope well enough to tune alarms that catch real problems. A day in the life A day in the life Amazon has a fast-paced environment where we "Work Hard, Have Fun, Make History." On a "typical" day, engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.