About this role
AWS is seeking a Director of Professional Services (ProServe) for our AWS Industries – Global Financial Services (GFS) customers. In this role, you will implement a strategy that drives long-term, transformational impact for our GFS customers and partners, and lead a team of sellers focused on the largest and most strategic AWS FSI accounts. This role will have direct accountability for sales and revenue performance for the GFS business and will be measured on performance to the growth objectives. Your customers represent several sub-industries including Banking and Capital Markets, Wealth Management, Insurance, and Fin-Tech. You will be accountable for the ProServe GFS P&L and will collaborate with sales leaders to shape and close large enterprise commitments for customers across AWS. As Director of Professional Services for GFS, you will grow the business through innovation, including the use of generative and agentic Artificial Intelligence technologies, and collaboration with our partners. You will build and develop diverse teams of leaders that drive customer outcomes using AWS services and solutions. This opportunity enables you to develop strong relationships with customer C-suite executives (CEO, CFO, CTO, CIO), and to collaborate with the GFS Sales, Partner, Business Development, and Solution Architect teams to build and sell new solutions that are transforming the industry. Key job responsibilities - Manage the GFS ProServe P&L against revenue and bookings targets - Hire and develop a diverse team of ProServe sellers and cloud architects - Ensure (through matrixed accountability) the successful delivery of projects across all GFS customer accounts - Oversee high-quality delivery of customized engagements with partners and customers in GFS accounts - Establish executive and technical relationships with key system integrators (SIs), independent software vendors (ISVs), and managed services providers (MSPs) offering cloud-based IT services and solutions - Drive joint engagements that help partners succeed in large, complex customer projects on AWS About the team AWS Professional Services combines AI-enhanced delivery, specialized solutions, deep industry expertise, and dedicated centers of delivery excellence (VMware, SAP, and more) to help organizations design, build, migrate, and manage their AWS workloads and applications. Businesses get unique access to AWS innovations, proven frameworks, and specialized capabilities to accelerate timelines, reduce risk, and deliver faster time to value.