About this role
Education: Other trades certificate or diploma. or equivalent experience. Work setting: Public sector. Relocation costs not covered by employer. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Record and relay information. Schedule and confirm appointments. Receive and issue payments. Perform clerical duties, such as filing and sorting and distributing mail. Answer telephone and relay telephone calls and messages. Calculate billing charges. Monitor mobile radio or telephone. Provide directory assistance. Perform data entry. Provide customer service. Perform basic bookkeeping tasks. Computer and technology knowledge: Word processing software. MS Office. Accounting software. MS Excel. MS Outlook. MS Word. MS Windows. Simply Accounting. Security and safety: Criminal record check. Transportation/travel information: Own transportation. Public transportation is not available. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Time management. Maturity. Screening questions: Do you have experience working in this field?. Experience: 7 months to less than 1 year. Employment terms options: Day. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus. Other benefits: Free parking available. Learning/training paid by employer. Parking available. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees.