About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Initiate and maintain contact with the media. Prepare and/or deliver educational, publicity and information programs, materials and sessions. Prepare sports, literary, performance or other contracts. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive credit and employment applications. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Write and edit press releases, newsletter and communications materials. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan.