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customer service supervisor - retail @ Royal Kerala Foods Inc.

CAOnsiteFull-time
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About this role

Education: College/CEGEP. or equivalent experience. Work setting: Retail business. Wholesale establishment/store. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Order merchandise. Authorize return of merchandise. Establish work schedules. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Supervision: 5-10 people. Cuisine specialties: South Indian. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Standing for extended periods. Personal suitability: Organized. Reliability. Team player. Dependability. Experience: 3 years to less than 5 years.

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