About this role
Job summary
This is a really exciting opportunity for an experienced operational lead in the UK's largest Specialist heart, lung and critical care services in four prestigious hospitals. The Heart, Lung and Critical Care (HLCC) clinical group comprises the adult services at Royal Brompton, Harefield, St Thomas' and Guy's hospitals, as well as a private diagnostic facility at 77-79 Wimpole Street. The group was formed following the merger of Royal Brompton & Harefield NHS Foundation Trust with GSTT NHS Foundation Trust in 2021.
You will join the clinical group executive leadership team and also be part of the Operational Leadership team at GSTT, as a member of the Trust Operational Board.
EPIC was implemented across all of the sites in October 2023. Our vision is to be a global leader in academic heart, lung and critical care medicine. The group has close academic links with 2 of the world's leading universities; Kings College London and Imperial College London.
A key focus at the current time is to accelerate focus on cross site integration and to meet the challenges of growing waiting lists and demand, diagnostic waiting times, alongside improving lung cancer 62 day performance all in a challenging financial climate. If you're energised by complexity, systems working and visible leadership across multiple sites, this is a rare opportunity to shape strategy and deliver day-to-day performance at scale.
Main duties of the job
You will lead end-to-end operational performance across HLCC (access, flow, productivity); translate strategy into deliverable plans and measurable improvement; and provide senior operational leadership to directorate teams across a geographically dispersed portfolio.
Key skills and qualities we need include; proven senior operational leadership in a large, complex, high-acuity setting; strong performance and financial management with the ability to set expectations, hold teams to account and support improvement; experience of effective site management; confident stakeholder management and partnership working across systems; ability to lead major change and improvement programmes (including digital-enabled transformation); and an inclusive, values-led leadership style.
About us
In HLCC you'll join a clinically-led, high-performing team delivering complex heart, lung and critical care across Royal Brompton, Harefield, St Thomas' and Guy's. Following the 2021 merger that brought together five key locations, the Clinical Group operates as an increasingly integrated, cross-site organisation with services and teams working together over a wide geography.
You'll work in an environment focused on practical cross-site integration: developing common policies and pathways, creating single points of access where appropriate, using shared waiting lists, joint MDT working and cross-site rotas, to realise the advantage of our scale when this improves patient care. You will be visible across sites and will work closely with senior clinicians, operational leaders and corporate partners to coordinate day-to-day delivery, support site resilience and maintain momentum on integration and improvement programmes.
Job description Job responsibilities
Scope: Executive operational leadership for HLCC adult cardiovascular, respiratory and critical care services across Royal Brompton, Harefield, St Thomas and Guys. Member of the Clinical Group Executive Team and the Trust Operations Board; a member of the Clinical Group Board; participates in Trust Silver Commander on-call.
Strategic leadership: shape and deliver HLCC operational strategy and priorities; contribute to Trust-wide objectives; represent HLCC with system partners and key stakeholders.
Operational performance and governance: deliver cross-site operational standards; oversee performance management, quality governance and financial control; lead business planning, productivity, efficiency and capacity planning; ensure business continuity arrangements.
Programme leadership: lead major transformation and service improvement programmes and benefits realisation, including use of digital tools to improve pathways and productivity.
Site management (Royal Brompton & Harefield): ensure effective site leadership and coordination for regulatory/statutory responsibilities, emergency preparedness and incident command; coordinate cross-site escalation and operational planning across shared infrastructure (theatres, cath labs, imaging, critical care); oversee site-level risk and governance processes; provide operational oversight of capital/refurbishment programmes and space management; work with facilities/estates partners to assure site resilience.
Key relationships: Chief Executive HLCC (accountable to), Medical Director and Director of Nursing (close partnership), Trust Chief Operating officer (Professional leadership and Trust Wide Co-ordination) Clinical Domain and Directorate Management Teams, Trust corporate functions (particularly estates/facilities), external partners across the wider NHS system, and charitable and commercial partners supporting services.
Person Specification
Essential qualifications and experience: Essential
Educated to masters degree level or with equivalent management experience A proven track record of strategic and operational management for a minimum of 5 years with responsibility for the full range of high acuity operational and clinical services. Experience of working at senior management level in a large complex environment. Evidence of having responsibility for site management, managing multiple clinical services to have effective and efficient services to deliver high quality care. Experience of leading services across multiple geographically separated hospital sites
Desirable
Experience in changing service models to maximise efficiency and patient outcomes, particular in the use of digital tools like Epic. Leading change across geographically diverse sites : Experience of enabling the development or growth of private patient, commercial or other income-generating clinical services within the NHS or another complex regulated healthcare environment.
Setting direction and leading Essential
Highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams across multiple stakeholders. Ability to work at a very senior level with a multi professional group of staff. Ability to problem solve using complex information, setting deliverable goals and monitoring performance. oAbility to lead the redesign of services to ensure they are delivered to the highest standard and are cost effective.
Delivering the service Essential
Ability to lead change with and through the Trust's senior clinical team, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback. Demonstrable expertise in clinical, service and business management functions including in the application of HR and finance to achieve outcomes in agreed timeframes. Ability to work constructively with internal and external partners to create the conditions for successful collaborations.
Personal qualities Essential
Proven strong communication skills, in particular, in building and managing interpersonal and team relationships, with strong and effective listening skills Strong sense of commitment to openness, honesty and integrity in undertaking the leadership role. oDemonstrate the ability to work under pressure whilst supporting and getting the most out of staff.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Guy's and St Thomas' NHS Foundation Trust
Address Harefield Hospital, Royal Brompton Hospital, St Thomas' Hospital
London
SW3 6NP
United Kingdom
Employer's website https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)