About this role
Job summary
The postholder will provide a high-quality administrative and coordination service to support the effective running of the department. The role will involve managing information, supporting patient pathways, coordinating meetings and referrals, maintaining accurate records and ensuring that appropriate actions are followed up and escalated when required.
The postholder will work closely with clinical, administrative and management colleagues to support safe, timely and efficient service delivery.
Main duties of the job
Provide administrative and coordination support to the service. Maintain accurate and up-to-date electronic records, databases and tracking systems. Monitor outstanding actions and escalate delays or concerns to the appropriate team. Support the preparation and coordination of meetings, patient lists and related documentation. Manage referrals, correspondence, inboxes and general enquiries. Communicate effectively with clinical and administrative colleagues. Prioritise competing demands and complete work within required timescales. Handle confidential and sensitive information appropriately. Undertake additional administrative duties in line with service requirements.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview.
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications Essential
GCSE or equivalent in Maths and English or equivalent experience
Experience Essential
General administrative experience Knowledge of appointment systems and patient administration systems IT literacy
Desirable
NHS experience Evidence of staff training and development
Skills/Knowledge/ Abilities Essential
Excellent IT skills Able to organise and prioritise Attention to detail Excellent interpersonal skills Problem solving skills
Desirable
Knowledge in use of the Integrated Computerised Hospital Information System (ICHIS).
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Imperial College Healthcare NHS Trust
Address Hammersmith Hospital
Du Cane Road
London
W6 8RF
United Kingdom
Employer's website https://www.imperial.nhs.uk/ (Opens in a new tab)