About this role
Job summary
Community Mental Health Team
Base: Kirkstone House, Murley Moss Business Park, Kendal
Mental Health Network
Band 3 - 37.5 hours per week Monday - Friday hours 9am - 5pm
Fixed Term Contract to 31 December 2026
The Community Mental Health Team is looking for a Clinical Administrator to join our admin team on a fixed term basis supporting our Clinical Teams based at Kirkstone House, Kendal
We are inviting applications from individuals with excellent organisation skills, ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communication with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages and a good telephone manner.
For further information please contact us using the details provided
Main duties of the job
The post holder will provide a comprehensive administration and information service to the Community Mental Health Team within the Mental Health Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided.
The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks Administrative service providing cover to departments on various sites as directed by their Deputy Admin Lead to ensure continuity of a quality service provision.
Be the first point of contact for the department.
Provide reception/switchboard cover when required at Garburn Outpatients
Answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.
About us
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.
Explore our full wellbeing offer here: Keeping our workforce well
Job description Job responsibilities
Please see attached the job description and person specification for more information about this role.
Person Specification
Qualifications Essential
Administrative qualification at NVQ Level 3/RSA 2 or equivalent experience
Knowledge Essential
Working with databases Working with Microsoft Office applications
Experience Essential
Working in an office environment Working with members of the public
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lancashire & South Cumbria NHS Foundation Trust
Address Kirkstone House
Kendal
LA9 7RG
United Kingdom
Employer's website https://www.lscft.nhs.uk/ (Opens in a new tab)