About this role
Job summary
The Tiverton Adult Community Mental Health Team is seeking to recruit an enthusiastic, flexible and multi-skilled Administrator to join its busy administration team. The role is 34 hours per week and based within Tiverton Hospital.
Main duties of the job
The role includes management of the administration team within the Tiverton Community Mental Health Team. As a role model, you will inspire and motivate the team, fostering a positive and challenging environment where staff are valued and encouraged to reach their full potential. You will be responsible for line management, recruitment, and ensuring high-quality administrative support for our clinical teams.
You will work closely with the Clinical Team Manager to ensure high quality administrative support. Developing, maintaining and improving processes and systems which provide the clinical team with effective, efficient methods to enable them to use time effectively.
You will be responsible for arranging, chairing and minute taking regular administrative meetings.
The post holder will be responsible for ensuring all records are up to date on appropriate staffing and patient systems, and ensure standards relating to administrative processes are maintained.
To maintain communication links with all staff, using a variety of techniques to develop team morale and motivation through effective personal leadership.
The successful candidate will have excellent IT skills, great attention to detail and accuracy and have excellent organisation and time management skills. As well as be a strong team player and have the ability to follow Trust policies and procedures.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description Job responsibilities
Please refer to the attached Job Description and Person specification which will provide you with further information on this role.
Person Specification
Qualifications Essential
Level 4 Diploma in Business Administration or equivalent qualification or experience. GCSE English or equivalent. Evidence of continuing professional and personal development.
Desirable
ICDL (International Computer Driving License), or equivalent experience
Experience Essential
Excellent organisational skills. Experience of managing administration staff Experience of dealing with confidential and complex information Ability to take accurate formal and informal minutes
Desirable
Previous NHS experience of working in a Healthcare or Social Care administrative setting
Planning and Organisational Skills Essential
Able to plan, organise, prioritise, coordinate and work flexibly Able to deal with difficult situations Ability to work without direct supervision on a day to day basis Attention to detail/quality Ability to recognise and manage challenging situations in a calm and professional manner
Knowledge Essential
Ability to manage diverse workload whilst dealing with frequent interruptions Ability to meet deadlines and to work under pressure Exceptional organisational skills and ability to prioritise
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Devon Partnership NHS Trust
Address Silverlea
Tiverton and District Hospital
Tiverton
Devon
EX16 6NT
United Kingdom
Employer's website https://www.dpt.nhs.uk/ (Opens in a new tab)