About this role
Job summary
We are seeking an organised, proactive, and patient-centredDischarge Care Co-Ordinator to join our team at Frimley Health NHS Foundation Trust. This pivotal role supports the safe, timely, and effective discharge of patients from hospital settings. Working closely with the multi-disciplinary team (MDT), the post-holder will co-ordinate discharge planning processes, support communication with families and community services, and ensure discharge arrangements are in place and progressing efficiently.
This is a ward-based role, typically assigned to a named ward or group of wards. However, the post-holder will be required to provide cross-site support and flexible cover at times of operational demand, across Wexham Park, Heatherwood, and Frimley Park Hospitals.
Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Previous applicants need not apply.
Main duties of the job
You will act as a key point of contact for patients, relatives, carers and professionals on your allocated ward, providing advice, coordination and support throughout the discharge process.
You will maintain momentum throughout the discharge planning process, working in partnership with doctors, nurses, occupational therapists, physiotherapists and other members of the Hospital Assessment and Discharge Team. You will contribute to MDT discussions, identify and address potential barriers to discharge, and constructively challenge decisions where appropriate.
You will also:
Coordinate and contribute to comprehensive discharge planning from admission through to discharge. Liaise effectively with patients, families, carers, social services and external agencies to ensure appropriate support is in place. Identify potential delays or barriers to discharge and take proactive action to resolve these. Promote patient choice, independence, dignity and involvement in decisions about discharge and ongoing care. Support effective communication and information sharing across the multidisciplinary team and partner organisations. Ensure discharge arrangements are safe, appropriate and aligned with the patient's assessed needs. Escalate concerns, risks or delays appropriately and contribute to solutions that support effective patient flow. Develop positive working relationships with colleagues and partner agencies to support integrated care and timely discharge.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Job description Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications Essential
Evidence of current CPD including evidence of recent study at least to NVQ Level 3 Willingness and commitment to complete NVQ Level 4 in Health and Social Care within 2 years of appointment
Desirable
NVQ Level 4 Health and Social Care
Experience Essential
Recent experience of working in a health or social care setting Experience of adapting own approach to engage with service users with a wide variety of needs Experience of working with service users with a wide range of disabilities and clinical conditions
Desirable
Experience as a HSCC or CCW (or comparable health role) Experience of previous hospital or community working Experience of completing care plans Experience of teaching/training
Skills & Knowledge Essential
Experience of health and/or social care IT systems Experience completing patient related documentation Knowledge of Single Assessment Processes (SAP) and documentation Knowledge of targets and performance indicators affecting health and social care organisations
Desirable
Knowledge of legislation and policy that has shaped current health and social care provision e.g. Community Care Act; Disability discrimination Act; Your health Your Care Your Say
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Frimley Health NHS Foundation Trust
Address Wexham Park Hospital
Wexham Street
Slough
SL2 4HL
United Kingdom
Employer's website https://www.fhft.nhs.uk/ (Opens in a new tab)