About this role
Job summary
At the West Suffolk NHS Foundation Trust, Porters are essential members of staff.
Moving patients and equipment is just part of our job.
We liaise with other teams, helping with whatever way possible with the aim to provide the best possible service to the patient.
The satisfaction of supporting someone visiting the hospital and the friendly working environment makes this an appealing opportunity.
Main duties of the job
General Porters are required to assist with day-to-day duties that are necessary for the smooth running of the Department. These duties include but are not limited to:
- Transportation of patients to and from wards and departments.
- Delivery and collection of essential items within the hospital grounds, which will require interpersonal skills and the ability to carry out manual handling tasks.
- Working with a variety of people including staff at all levels, patients and visitors.
Applicants must have good customer service and communication skills coupled with a professional appearance which is appropriate to a front of house role.
Full training is provided and a health assessment will be required before becoming a team member
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job description Job responsibilities
Please see the full job description and person specification for more details on job role and responsibilities.
Person Specification
Qualifications Essential
GCSE (or equivalent) qualifications to demonstrate a good standard of general education. Basic skills in literacy and numeracy. NVQ Level 2 in Portering; or willing to work towards
Experience Essential
Experience of providing high quality customer service. Proven ability to work without supervision.
Desirable
Previous experience of working in a hospital environment. Previous Portering experience.
Skills Essential
Good communication and interpersonal skills. Flexible approach to working hours with the ability to work an alternating shift pattern. Able to work using own initiative. Good attention to detail
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name West Suffolk NHS Foundation Trust
Address West Suffolk Hospital
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's website https://www.wsh.nhs.uk (Opens in a new tab)