About this role
Job summary
The post-holder will be managed by the ward manager F3, and to ensure the patient's journey through the hospital is as smooth as possible without any unnecessary delays. Most importantly, administrating and managing patients' discharge. This role is front of house which requires the post holder to maintain a professional and courteous manner when dealing with colleagues and members of the public. The role of Care Co-Ordinator fulfils a link between Consultants, Medical Teams, Ward Nursing Staff, Social Care Services, external agencies patients and their relatives.
Main duties of the job
The role is an essential support to the relationship between Wards, Clinical Site and patient flow team. This is by communicating the immediate position on the bed occupancy and discharge information on the ward. Furthermore, the care co-ordinator will support the operational management team by providing information and expertise on patients' discharge and delivering on the operational priorities for that.
About us
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
Job description Job responsibilities
Please see job description attached to view main responsibilities and duties of role.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Person Specification
Education and qualifications Essential
Achievement through study to level 3 or above (NVQ, GCSE A-C or equivalent, 1st Diploma, Apprenticeship. Level 2 Math's & English qualification or equivalent
Experience and knowledge Essential
Computer literacy Computer/word processing skills Ability to work on own initiative and within a team Understands the importance of patient confidentiality
Skills and abilities Essential
o Excel for Window/10 o Accurate Key Board Skills o Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe. Attention to detail
Personal qualities Essential
Clear and precise communication skills Understanding Trust Policies with regards to requests for leave o Able to work under pressure o Able to meet deadlines o Good interpersonal skills o Attention to detail o Ability to work on own initiative or part of a team Able to demonstrate an understanding of issues relating to confidentiality
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name West Suffolk NHS Foundation Trust
Address West Suffolk Hospital NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
IP33 2QZ
United Kingdom
Employer's website https://www.wsh.nhs.uk (Opens in a new tab)