About this role
Job summary
Priory Medical Group, North Tyneside
Following a recent internal promotion, we now have a permanent opportunity for a Medication Management Administrator at Priory Medical Group.
Full Time position available. 36 - 40 hours per week. We do ask for applicants who can be flexible with regards to working days / hours.
Full training will be provided
Main duties of the job
Key reasonability's:
Process prescription requests in accordance with practice policies and prescribing protocols.
Monitor prescription queries and escalate any clinical concerns to the appropriate clinician.
Manage prescriptions for the practice's weekly prescribed patients, ensuring continuity of supply and timely processing.
Coordinate dosette box (monitored dosage system) requests with community pharmacies and ensure prescriptions are issued in line with agreed schedules.
Process weight loss injection letters.
Management of the care home patients medication reviews
Booking show me your meds home visits
Safety reports tasks Liaise with secondary care regarding queries from pharmacists/techs.
Information gathering for pharmacist and techs regarding a patient's condition/medication.
Weight loss injection waiting list booking.
Complex admin queries
Aligning medication
Answering the pharmacy team query line.
Minute keeping for team meetings
Care home proxy access Generate med review tasks for Housebound patients
Issue appliance contractor request
Pharmacy related emails
About us
We are a friendly, forward-thinking surgery with a growing patient list of 15,500 patients, operating from three sites; North Shields, Hadrian Park and Tynemouth.
Over-time opportunities may be available.
NOTE: We reserve the right to close this advert early if we receive sufficient applications.
Job description Job responsibilities
The medication management Administrator plays a key role in supporting the GP Practice's in-house pharmacy team by undertaking advanced administrative duties that contribute to the safe, efficient, and timely management of prescribing processes. The post holder will work closely with pharmacists, pharmacy technicians, GPs, community pharmacies, and secondary care providers to ensure effective communication and continuity of patient care.The role is designed to undertake administrative responsibilities that do not require clinical decision-making, enabling clinicians to focus on patient-facing and clinical work.Full training will be given for the successful candidate.
Person Specification
Personal Attributes Essential
* Professional and approachable. * Able to work independently and as part of a multidisciplinary team. * Calm under pressure with excellent problem-solving skills. * Committed to delivering high-quality patient care through efficient administrative support. * Flexible and willing to support service development and continuous improvement.
Qualifications Essential
GCSE grade A to C in English and Maths [Or equivalent]
Desirable
AMSPAR Level 2 Medical Administration NVQ 2/3 Customer Service
Experience Essential
* Previous experience working within a GP practice, primary care, or pharmacy environment. * Excellent understanding of repeat prescribing processes. * Strong organisational and time management skills. * Excellent communication and interpersonal skills. * Ability to prioritise workload in a busy environment. * High level of accuracy and attention to detail. * Experience using GP clinical systems (e.g. EMIS Web or SystmOne). * Proficient in Microsoft Office applications.
Desirable
* Experience supporting pharmacists or pharmacy technicians. * Knowledge of NHS prescribing guidance and primary care processes. * Experience liaising with secondary care and community pharmacies. * Understanding of medicines optimisation processes. * Experience managing shared inboxes and workflow systems.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Priory Medical Group
Address Priory Medical Group
19 Albion Road
North Shields
Tyne And Wear
NE29 0HT
United Kingdom
Employer's website https://www.priorymedical.org.uk (Opens in a new tab)