About this role
Job summary
Are you passionate about supporting individuals on their mental health journey? Do you have excellent communication skills and a desire to make a positive impact? If so, we have an exciting opportunity for you to join our bank team as an MHSI Hub Navigator (formally known as the Access team)
As a Navigator in our Mental Health and Social Inclusion Hub, you will play a crucial role in assessing mental health referrals primarily through telephone consultations. Using your exceptional judgment and empathy, you will determine the needs, risks, and urgency of response for each individual. By delivering safe and effective services, you will guide them towards the appropriate level of support.
Apply today and become an integral part of our team. Together, let's create a positive impact on mental health and well-being in our community. Please note shifts cover 24/7, this will involve you working a mix of day and night shifts.
Main duties of the job
Youwill be part of a multi-disciplinary team, primarily receiving calls, processing enquiries and facilitating the triage of people referred into the MHSI Hub team. Supervise Assistant MHSI Hub Navigators and support MH Practitioners on the MHSI hub to ensure a high quality service is provided. Assist individuals with mental health needs to navigate and access specialist health, social care and community services that will support them in their individual recovery journey A commitment to delivering a flexible service which operates 24 hours a day, 365 days a year
About us
Midlands Partnership NHS Foundation Trust (MPFT) is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.
Demonstrating our strong commitment to equality, diversity and inclusion, and in context of our objective aligned to the growth of diversity across the workforce; we are particularly seeking applications from individuals who may be from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria.
We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.
Job description Job responsibilities
Please see attached job description. This is for a flexible bank worker role supporting where there is a need for support
Person Specification
Qualifications Essential
Level 3 Diploma in Health & Social Care
Experience Essential
Experience of working within a health and social care environment with a focus on mental health
Experience Essential
Previous experience in a similar role
Experience Desirable
Lived experience either as a person who has used services or as a carer
Skills Essential
Awareness of Mental Health legislation, current thinking in Mental Health, Personalisation and Wellbeing
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Midlands Partnership NHS Foundation Trust
Address St Michaels Court
Lichfield
WS13 6EE
United Kingdom
Employer's website https://www.mpft.nhs.uk (Opens in a new tab)