About this role
• Handles floor repair and proper preventative maintenance of all EGDs, including cleaning, overhauls, etc., in accordance with gaming regulations. • Handles the initial setup and checkout of new EGDs. • Assists Management in the breakdown, relocation and setup of EGDs and stands of relocated EGDs. • Assists Slot Floor people in verifying jackpots as needed when system is down (manual mode). • Assists in ensuring EGD integrity when jackpots occur and at other times requested by Operations management. • Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and regulations, as well as property internal controls, policies and procedures. • Brings disputes and unusual guest activities to the attention of the shift manager. • Promotes positive guest relations through prompt, courteous and efficient service. • Possess knowledge of moving mechanical parts, EGDs, electronics and electrical functions. • Instructs Gaming Technicians and Apprentice Gaming Technicians on the technical aspects of gaming device repair. • Performs immediate, periodic and overhaul maintenance on EGDs, equipment, hardware and peripheral attachments. • Identifies and isolates electronic faults at board level. • Assists floor personnel upon demand from time to time in guest service and disputes. • Demonstrates proficiency in the use of test metering devices as well as use of all EGD test and troubleshooting equipment. • Performs maintenance and repair functions to electrical/electronic faults on EGDs up to the printed circuit board level. • Researches and diagnoses EGD malfunctions. • Performs repairs and preventative maintenance of gaming systems (progressive systems and accounting systems) • Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS • High school diploma or GED required. • At least one year slot technical experience required. • Electronics degree preferred. • Must be able to frequently lift and/or move up to 100 pounds.\ • Must be at least 21 years of age.