About this role
Inspector / Packager I
PRIMARY DUTIES:
• Employee is required to inspect, wrap and pack knives in a variety of boxes, tins, wooden boxes. This packaging could also include additional materials such as medallions or coins.
• Employee is required to carry trays from the storage rack to their work station.
• Employee may be required to buff surface scratches from knives in adherence to the quality criteria.
• Employee is required to clean work area daily at the end of the shift.
• Employee must maintain adherence to safety initiatives while working in his or her respected area in accordance with standard operating procedure.
• Take instructions from supervisors.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
• Teamwork Skills: Coordination, communication and customer service skills.
• Product Knowledge: Knowledge of Case products and services.
• Interpersonal Skills: Exhibits care and concern for consumer issues, maintains confidentiality, exhibits tact and diplomacy, understands and practices ethical behavior, remains open to others' ideas and exhibits willingness to try new things.
• Planning/Organizing: Prioritizes and plans work activities and uses time efficiently.
• Oral Communication: Speaks clearly and persuasively in positive or negative situations.
• Written Communication: Reviews and edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Quality Control: Demonstrates accuracy and thoroughness and monitors own work to ensure quality.
EDUCATION REQUIREMENTS:
• High School Diploma or equivalency required.
• Adaptability: Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability: Is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Accuracy: Responsible for collecting and disseminating product, warranty, usage information to consumers. Attention to detail is a must.