About this role
Why Work for Malcolm, Deavitt & Binhammer Funeral Home?
Service
• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
• Work with leading experts in the funeral and cemetery profession.
Benefits
• Financial assistance programs encouraging employees through education and development in industry related subjects.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.
Culture
• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.
Essential Functions
• Observes and assist the Funeral Director in consulting with client families or legal representative of the deceased to create services designed to meet their memorialization expectations.
• Ensures that client families are presented with all merchandizing and service options available.
• Obtains information needed to complete required documents such as obituaries, death certificates, burial permits, and insurance.
• Participates in all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service.
• Utilizes systems to record merchandise selections, enter contracts, and complete necessary forms.
• Assists with planning and scheduling of visitations and services.
• Under direction of licensed Funeral Director and/or Embalmer, participates in preparation of the deceased: dressing and casketing.
• Assists with placing caskets in visitation area, adjust light fixtures, and arrangement of flowers or plants.
• Takes part in directing and ushering families and service attendees to and from the location of the funeral service.
• Assists in the transportation of client family to ensure a timely departure and arrival.
• Assists with arranging and coordinating shipment of remains to and from other cities and locations.
• Works removals /first calls as needed.
• Identify and remedy all hazards on grounds.
• Other duties as assigned.
Competencies
• Communication Proficiency.
• Teamwork Orientation.
• Detail Orientation.
• Thoroughness
• Customer Service Orientation.
• Social Perceptiveness.
• Time Management.
Required Education, Experience, Certifications and Licensure
• Active attendance or enrollment in, or graduation from, an accredited mortuary science or funeral service education program.
• Ability to meet mandated apprenticeship training and supervision requirements.
• Valid driver's license in good standing and acceptable driving record.
Preferred Education, Experience, Certifications and Licensure
• Prior experience in a funeral home, care center, or mortuary environment.
• Familiarity with preparation room procedures and professional standards.
• Basic computer skills for documentation and recordkeeping.
Supervisory Responsibility
This position has no direct supervisory responsibilities.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The duties associated with this position are generally performed in an indoor office setting; however, some duties may be performed outdoors.
• Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
• Equipment used to perform the essential function of this position includes, but is not limited to; computer, fax, copier, multi-line phone system, AV system, body lift, casket handling/transport devices, personal or company owned vehicle.
• Employees in this role must have enough strength and manual dexterity and must be willing to work safely and comply with the Company's safety procedures, including wearing any personal protective equipment that may be required.
• Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 75 pounds, and may be required to lift to 100 pounds.
• Performance of this position's duties also requires power reaching, pushing, and pulling.
• Employees in this role must be able to perform job duties when awakened from a sound sleep.
• This position's duties require routine exposure to chemicals and/or blood borne pathogens. Exposure risk is considered: High
• Employees must be able to drive a company vehicle and maintain a good driving record and must be insurable under company vehicle insurance.
• Overtime is sometimes necessary or required.
Travel
• This position may require up to 10 percent out of area and overnight travel.
• Travel is primarily local occurring during the business day.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.