About this role
Primary focus
• Understand corporate guidelines and be able to brief a job clearly to the corresponding cell unit(s);
• Serves as key liaison between client and SGS;
• Take project briefs and follows procedures for costing and quoting;
• Works direct with client & printer collating required information to start the job;
• Promotes, services and exceeds customer expectations through vigilance and being pro-active to clients present and future needs;
• Brief off-site production cell;
• Track and maintain projects to ensure product launch timelines;
• Contribute technical knowledge in pre-production meetings;
• Manage projects from artwork design through to print;
• Liaison with printer on any print technical issue.
Supporting tasks
• Periodically contact printers getting the latest printer specification;
• Participate in the CAR investigation, if needed;
• Learn and use client appointed system to record all checks that have been done;
• Any ad hoc task as assigned by Lead Print Production Manager, Cell Manager or Site Management
Performance Management
• Ability to transfer client's requirement into a workable solution.
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