About this role
Quality Carriers, Inc. (QC®) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers.
We are looking for an energetic, reliable Billing Analyst to join our team in Tampa, FL. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QCinc.com.
Job Details
Job Summary:
The Analyst - Billing is responsible for invoicing customers that have specialized billing needs with accuracy using customer contracts and other sources to validate charges. Handle billing for new Affiliate terminals and specialized billing projects as acquired. In addition, this position serves as a support to other billing staff both locally and in the field.
Duties and Responsibilities:
• Ability to maximize revenue by billing invoices weekly within a robust billing application.
• Motivated to research and uncover root cause analysis for billing discrepancies and communicate effectively with the field to ensure accurate billing.
• Multitasking and ability to research multiple source documents to ensure correct fees are charged.
• Being an expert on the impact of how fees are billed and how it relates to driver pay. This process includes comparing customer contracts to driver's paperwork to ensure accurate billing.
• Requires the ability to investigate and implement corrective action to disputed invoices.
• Determine root cause to identify areas for improvement within the billing process.
Benefits:
• Medical
• Dental/Vision
• Basic Life/Voluntary Life
• Short Term and Long Term Disability
• Flexible Spending Account and Health Savings Account
• Digital health through Recuro
• Employee Assistance Program
• 401k Employer Match and Roth Retirement Savings Plan
• Employee Stock Purchase Program (ESSP) {QCWC and QC Canada not eligible}
• Additional Voluntary Benefits
Requirements
Skills and Abilities:
• Ability to Multitask
• Excellent Verbal and Written Communication
• Strong Attention to Detail
• Problem Solving
• Dispute Resolution in regard to root cause analysis
• Excellent Organization skills
• Team Mentality
• Self-Motivated
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
Education and Experience:
• Preferred: Bachelor's Degree in Business or Finance related field.
• Required: Associate degree in Business or Finance.
Additional Job Information
Position Type/Expected Hours of Work:
• This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.
Travel Requirements: 0%
Company Information
Work Environment:
• This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
• Safety First environment - Complacency is not an option.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
• This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Employment Opportunities:
Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.