About this role
The Training Specialist will be responsible for sourcing, designing, developing, and delivering comprehensive training programs tailored to enhance agent and managerial skills and business capabilities for the Moneyline. This position will focus on equipping agents, managers with the knowledge and tools needed to effectively service customers, lead teams, drive performance, and foster a positive workplace culture while also developing appropriate banking servicing and risk management knowledge. This role is ideal for a proactive learning professional with strong organizational skills and a passion for developing agents and operational leaders to drive business success.
Hours per shift (40 to 45)/ Shift hours can vary during training
• A bachelor's degree required
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• 4-6 years of experience in training development and implementation, with a proven ability to design, source, and execute effective training programs
• Expertise in instructional design, curriculum development, and adult learning principles
• Strong project management skills, with the ability to oversee multiple training initiatives simultaneously
Some of the many reasons to join our team include:
• Comprehensive compensation package-medical, dental, vision, paid holidays, tuition reimbursement, 401(k), and more!
• On the job training
• Friendly business casual atmosphere
• Eligible for a Sign on Bonus
• Anniversary Bonus- Paid after the first year and third year of continuous employment within Personal Banking, you will be eligible to receive $1,500 at (1yr.) and $5,000 at (3yr.), less applicable taxes.
• You must be actively employed in Personal Banking through the anniversary date in order to be eligible to receive it.