About this role
The Manager in Training (MIT) program is an entry-level leadership opportunity designed to develop future hospitality leaders through hands-on, rotational experience. This 18-month program includes three approximately six-month rotations within the Hospitality Division, including Hotel Front Office, Food & Beverage, and Housekeeping. Participants gain exposure to daily operations, team leadership, and guest service excellence while developing foundational management skills. This position begins October 1, 2026.
Duties & Responsibilities:
• Support department managers in maintaining service, quality, and operational standards
• Assist with staff training, onboarding, and day-to-day supervision
• Promote effective communication between shifts and departments
• Lead by example and reinforce a positive, service-focused team culture
• Monitor team performance and provide coaching and feedback as needed
• Recommend service and process improvements to enhance guest experience
• Participate in department meetings and operational planning
• Assist in covering manager duties as needed during absences
• Collaborate with team members to ensure consistent, high-quality customer service
• Perform other duties as assigned
Qualifications:
• Four-year degree preferred; equivalent hospitality or related experience considered
• Strong customer service, communication, and problem-solving skills
• Excellent organizational skills with attention to detail in a fast-paced environment
• Ability to motivate, coach, and work collaboratively with diverse teams
• Desire to learn, adapt, and grow within a hospitality leadership role
• Proficiency with Microsoft Office applications
• Ability to read, write, and communicate effectively in English
• Flexible availability, including weekends, holidays, and varied shifts
• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching.
• Can safely lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds