About this role
A Housekeeper Room Attendant is responsible for cleaning the guest rooms throughout the hotel during and after being occupied by a guest. Schedules vary based on hotel occupancy; weekend and holiday availability is required. During periods of high occupancy, overtime is encouraged.
• Ensure that the standards of excellence for guestrooms cleanliness are followed.
• Attend all the daily line-up meetings in the housekeeping office.
• Report anomalies in the guestrooms to your supervisor or dispatcher.
• Keep the service areas and closets clean at all times.
• Maintain the maids cart organized at all times.
Specific Daily Guest Room Cleaning Responsibilities:
• Make the bed following the steps specified in the training manual.
• Clean the bathroom following the steps specified in the training manual.
• Dust the room and replace all the amenities throughout the room.
• Vacuum the room thoroughly.
• Follow all service standards specified in the Housekeeping Standards.
• Report and turn in any Lost and Found items from the guestroom or hallways.
• Anticipate guest's needs, respond promptly to any requests and acknowledge all guests all the time.
Qualifications:
• Ability to clean a minimum of 13 rooms in 8 hours shift.
• Ability to stand/walk for 8 consecutive hours
• Ability to safely lift 40+ lbs.
• Ability to communicate effectively with leadership
• Extremely physical position with prolonged standing, walking, bending, carrying and lifting