About this role
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
• Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
• Wears and maintains all uniforms properly. Must wear a gaming license if in possession of one.
• Develops and maintains positive relations with all customers and employees.
• Responsible for managing the flow of the restaurant. Seat guests in designated areas consistent with server rotation to ensure no one is overwhelmed or underseated.
• Maintains a waitlist by estimating an accurate time to guests. Uses pager to signal guests once their table is ready.
• Answers questions about the restaurant, menu, and casino operations completely and accurately.
• Presents a positive and welcoming image to all customers and employees.
• Performs all duties in compliance with all safety standards, health standards, internal policies and procedures, and in compliance with the Colorado Limited Gaming Act.
• Assists with cleaning tables and performing other responsibilities as directed.
• Completes daily side work, including sanitizing menus.
• Responsible for balancing the register drawer at the end of each shift.
• Performs other duties, including special projects, as needed or directed.
QUALIFICATION REQUIREMENTS:
• Demonstrated experience performing within specific deadlines or under pressure.
• Demonstrated experience in problem-solving, organizing, and prioritizing work.
EDUCATION AND/OR EXPERIENCE: Graduation from high school or equivalent is preferred. No previous experience is required; however, prior knowledge or experience within a hospitality, restaurant, or gaming environment is desirable.
OTHER SKILLS/ABILITIES: Friendly and welcoming demeanor. Ability to perform basic mathematical calculations.
COMPENSATION AND BENEFITS
$16.00 an hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.