About this role
A New Team. A New Vision. Endless Opportunities. Join The Blossom Today.
ESSENTIAL JOB FUNCTIONS:
• Supervise and coordinate daily activities of housekeeping staff, including room attendants, housepersons, lobby attendants, and laundry attendants.
• Inspect guest rooms, suites, corridors, and public areas to ensure cleanliness and compliance with hotel and brand standards.
• Assign daily work schedules and monitor productivity to ensure timely completion of assigned duties.
• Train, coach, and mentor housekeeping team members on cleaning procedures, safety standards, and guest service expectations.
• Monitor inventory levels of linens, amenities, and cleaning supplies and report shortages as needed.
• Respond promptly and professionally to guest requests, concerns, and special needs.
• Ensure compliance with all brand standards, OSHA, and hotel safety policies and procedures.
• Assist with onboarding and performance evaluations for housekeeping staff.
• Coordinate with Front Office and Maintenance departments regarding room status, repairs, and guest requests.
• Maintain accurate records of inspections, room status updates, lost and found items, and maintenance issues.
• Understand and continue to self-educate on the brand and management company systems, using them to the best ability to ensure comfort in the role and growth for the hotel, team and individual.
• Promote a positive, professional, and team-oriented work environment.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.