About this role
Medical Office Scheduler
Full-Time | Jacksonville, FL (Corporate Location) Dept: MRI
Job Summary Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.
Key Responsibilities
• Schedule consultations and follow-up appointments
• Collect and update patient demographic and insurance information
• Verify insurance eligibility and process referrals
• Manage incoming calls and route messages appropriately
• Communicate with providers and referral offices
• Maintain accurate patient records and comply with HIPAA regulations
Qualifications
• High school diploma or GED preferred
• 2+ years of healthcare experience (call center experience a plus)
• Knowledge of medical terminology and scheduling systems
• Strong communication, customer service, and computer skills
• Ability to multitask in a fast-paced, remote environment
What We Offer
• Competitive health benefits with HSA
• Monthly benefit stipend
• 401(k) with company match
• Paid time off, paid holidays, and employee appreciation events
• 24/7 Employee Assistance Program