About this role
ABOUT THE ROLE
CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking an Escrow Insurance Analyst I. This in-person role is in our Plano, TX office. The Escrow Insurance Analyst I is instrumental in managing our customers' escrow accounts from origination through loan payoff. This role involves processing escrow disbursements and managing accounts to comply with applicable laws and regulations.
ESSENTIAL DUTIES & RESPONSIBILITIES
Hazard Insurance Processing
• Demonstrates the ability to complete and/or review insurance premium billings within required timelines
• Identifies and rejects all paid off loans, non-serviced loans, and new fundings presented to us in insurance premium billings
• Validates, pays, and updates loans for force placed insurance as premiums are billed
• Effectively resolves situations where premiums are owed for duplicate policies, including contacting borrower when necessary and providing instruction to accounts receivable when refund checks are received
• Submits complete and accurate journal entries within required timelines
• Balances insurance premium billings against loan system disbursements and corrects discrepancies
• Provides timely resolution to customer inquiries requiring specialized escrow knowledge
• Consistently meets and exceeds individual, team and department objectives
• Perform other duties and special projects as assigned
Property Tax Processing
• Backup Property Tax processing during tax busy season
Payoff Processing
• Consistently process loan payoffs within the required 20 days
Mortgage Insurance Processing
• Process all upfront mortgage insurance premiums within 7 days of loan closing
• Validate, pay, and update loans for private mortgage insurance (Genworth, MGIC, Arch, and USDA)
• Manage the mortgage insurance cancellation process, including updating the servicing system, transmitting cancellations to the carriers, updating monthly payments when necessary, and drafting customer correspondence
Accounting Operations
• Complete blackline journal entries timely with minimal rejections and with support that is excellent in terms of clarity/ease of review/audit readiness
• Assist the Sr. Accountant in clearing reconciling items in the escrow disbursement clearing account (GL 2007)
• Provides support to accounting team during compliance and financial audits
POSITION REQUIREMENTS, CAPABILITIES & SKILLS
• Strong attention to detail with a high degree of accuracy
• Proven ability to identify, analyze, and resolve issues efficiently
• Highly organized with strong multi-tasking and time management skills
• Strong analytical and critical thinking abilities
• Effective decision-making, customer service and problem-solving skills
• Ability to prioritize efforts to achieve goals
• Ability to collaborate with individuals across all levels
• Consistently maintains a positive & professional demeanor
• Demonstrates urgency and a strong sense of ownership in all activities
• Self-motivated with the ability to work independently
MINIMUM QUALIFICATIONS
• BA/BS degree in accounting or finance required BA/BS degree required
• Strong understanding of Microsoft Office Suite, specifically Excel
WE OFFER
• Competitive Salary
• Medical/Dental/Vision Insurance
• Paid Holidays
• 401K Match
• Generous PTO
• FSA/HSA Plans
• Life /Disability/Accidental Insurance and much more!