About this role
About us: Meeting Grounds is more than just a coffee shop — it's a place where community, hospitality, and great coffee come together. Operated under the Auro Hotels umbrella, we are committed to creating warm, welcoming environments for our guests while delivering exceptional service and quality products.
Position Overview: Baristas are responsible for crafting quality drinks, delivering excellent service, and maintaining a clean and welcoming store environment. This role requires energy, attention to detail, and a passion for both people and coffee.
Key Responsibilities:
• Greet guests warmly and learn their names and favorite orders.
• Provide fast, friendly, and accurate service with a customer-first attitude.
• Use suggestive selling techniques to enhance the guest experience.
• Handle guest concerns or feedback with professionalism and care.
• Prepare all beverages and food items according to recipes and presentation standards.
• Maintain knowledge of menu offerings, ingredients, and specials.
• Operate and maintain coffee machines and equipment with skill and care.
• Check orders for accuracy before serving.
• Complete setup, side work, and closing duties as assigned.
• Stock, organize, and requisition necessary supplies.
• Follow all safety, sanitation, and cleanliness procedures.
• Perform regular cleaning of floors, equipment, counters, and guest areas.
• Support coworkers with a positive, collaborative attitude.
• Communicate clearly and professionally with team and leadership.
• Assist in training new baristas as needed.
• Ensure the café environment is clean, safe, and inviting at all times.
Qualifications:
• Must be available to work a flexible schedule including evenings, weekends, and holidays.
• High school diploma or equivalent required
• 1–3 years of experience in retail or food & beverage setting preferred.
• ServeSafe or food safety certification is a plus.
• Strong customer service and communication skills.
• Ability to learn quickly, multitask, and follow directions.
• Basic math and computer skills required for POS and transactions.
• Able to lift 40 lbs and stand/walk for extended periods.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.