About this role
Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and services that support the entire travel journey. Our platforms - including Booking.com, Priceline, Agoda, KAYAK and OpenTable - utilize advanced AI, machine learning and other innovative technologies to simplify and personalize the travel experience for consumers and partners in over 220 countries and territories. Our mission is to make it easier for everyone to experience the world. For more information, visit BookingHoldings.com and follow us on X @BookingHoldings. Booking Holdings’ dedicated B2B division drives global business-to-business strategy and distribution across our premier travel brands.
We are looking for a Head of HR Business Partnering to lead the people strategy for Agoda’s B2B business globally. This is a senior HR leadership role for someone who can operate as a trusted advisor to business leaders, shape organizational direction, and build an HR partnership model that enables growth, transformation, and high performance across multiple regions. This leader will partner closely with the B2B executive team, including the Chief Commercial Officer, Chief Financial Officer, Chief Operating Officer, and functional Heads, to translate business priorities into people strategies across organization design, leadership effectiveness, talent planning, capability building, employee engagement, change management, and performance. The role is accountable for setting and driving the global people strategy for the B2B business, ensuring the organization, leadership, and talent agenda supports business performance, transformation, and long-term scalability. With global responsibility across APAC, EMEA, and the Americas, this leader will oversee and align three regional HR teams supporting the business across those markets. They will elevate leadership effectiveness and the quality of people management, strengthen succession and talent pipelines for critical roles, and ensure the business receives high-quality, coordinated support from the broader People function globally. The role will also serve as a trusted advisor on complex and business-critical people matters, balancing enterprise consistency with regional nuance and local market needs. The successful candidate will bring a balance of strategic thinking and execution excellence, with the credibility to influence senior stakeholders and the leadership capability to align regional HR support behind a consistent global people agenda while remaining responsive to local business and market needs. The role will report to the COPO for BPD and Agoda and partner directly with the B2B Management Team. In this role you will get to: Strategic Business Partnership
• Strategically partner to the B2B leadership team, shaping and delivering the global people agenda in line with business strategy and transformation priorities
• Influence and provide valuable expertise to executives on org effectiveness, team design, leadership capability, succession, workforce planning, and culture across a globally distributed business
• Act as a thought partner on how to scale the B2B business in a way that strengthens performance, accountability, and collaboration across regions and functions
Global HR Team Leadership
• Lead the HR Business Partnering team for the B2B business across APAC, EMEA, and the Americas
• Partner with COEs
Organization Design and Transformation
• Partner with business leaders on organizational health, decision rights, spans and layers, and team effectiveness
• Drive significant change initiatives, including restructuring, role redesign, leadership transitions, and integration of new ways of working
Talent and Leadership
• Drive talent reviews, succession planning, and development strategies for critical roles and leadership pipelines across the global B2B organization
• Coach senior leaders on performance, feedback, team dynamics, and leadership effectiveness
• Partner with TA, C&B, L&D, and other People functions in the rest of the BKNG group to attract, retain, and develop high-impact talent globally
Performance and Culture
• Strengthen performance standards and manager capability across the organization through clear expectations, rigorous talent conversations, and effective people practices
• Shape and drive the company’s culture by aligning people practices, leadership behaviours, and employee experience with the organization’s values, strategy, and business goals.
• Guide leaders through complex people matters with sound judgment, consistency, and a balanced approach to business and employee needs
Cross-Functional HR Leadership
• Influence enterprise-wide people initiatives by bringing a strong business lens and helping tailor solutions for the needs of a scaling global B2B organization
• Build strong partnerships across regions and functions to ensure consistency where needed and flexibility where valuable
What you have:
• Significant (15 years+) HR Business Partnering experience, including substantial time supporting senior executives in complex, global, and fast-changing environments
• Significant global experience partnering with senior leaders across multiple regions, with strong ability to navigate cultural nuance, market complexity, and matrixed ways of working
• Proven ability to shape people strategy for a business undergoing growth, transformation, or operating model evolution
• Experience leading HR teams across multiple geographies and operating effectively in a global matrix
• Strong commercial and organizational acumen, with the ability to connect people decisions to business outcomes
• Track record of influencing senior stakeholders and earning credibility as a trusted advisor at executive level
• Strong judgment and comfort handling sensitive, high-stakes people matters across diverse regulatory and cultural environments
• Ability to balance enterprise consistency with regional nuance and local market requirements
• Experience supporting commercial, sales, partnerships, marketplace, or B2B business models.
Our Commitment to Inclusion Through the Booking Holdings brands, we help our customers reach all corners of the earth. Our ability to provide great service rests on how well we understand our diverse customer base, which is why having a diverse team is so important to us. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
There are a variety of job related factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.
The base salary range for Connecticut and the NYC-metro area is $207,900- $254,100.
We are proud to offer a comprehensive benefits program designed to keep you and your family healthy, plan for the future and make the most out of life. For a glimpse of our benefits offerings, please see here. In addition to competitive health and wellness benefits, we currently offer other perks to eligible employees, such as: tuition reimbursement, fitness reimbursement, discounts, and more!
If this role resonates with you, we encourage you to click the "apply" button!
EEO Statement: Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law. Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need reasonable accommodation in order to search for a job opening or apply for a position, please email reasonableaccommodation@bookingholdings.com with your request. M/F/V/D/S #LI-Hybrid