About this role
Role Overview
We are looking for an experienced Atlassian Integration Expert to design and implement integrations between BMC Remedy (Smart IT) and Jira Cloud.
Responsibilities
• Analyze existing ITSM processes and ticket workflows between BMC Remedy and Jira Cloud.
• Gather requirements and define the required connector functionality.
• Design technical interfaces, data models, field mappings and triggers.
• Develop and implement the Jira connector for BMC Remedy.
• Perform integration t