About this role
About Cellulant:
Cellulant is Africa’s leading payments company, providing seamless, secure and innovative solutions that empower businesses, banks, and global brands to thrive in a fast-changing global economy.
With a presence in over 24 countries and 200+ payment methods across cards, bank transfer and mobile money, our single API payment platform, Tingg, simplifies collections, disbursements, and reconciliations. It processes over 1 million transactions daily for market leaders across sectors such as Airlines, Telecoms, E-commerce, Ride-Hailing, Retail, and Remittances.
By simplifying how people pay and get paid, we drive trust, commerce and scale – and connect companies to their ambitions.
Our Mission:
Our Vision:
To deliver seamless, secure and innovative payment solutions for businesses.
To create a connected world where businesses move money as easily as they share ideas.
Our Story:
Across Africa, payments are more than transactions. They are gateways to prosperity, connecting people, businesses and communities to opportunities and growth.
From enabling a logistics company in Lusaka to pay suppliers across borders, to enabling a hospitality brand in Lagos to scale effortlessly, to supporting an airline in Nairobi to reconcile payments from multiple platforms, Cellulant is the bridge that makes it all possible.
Through trusted technology and customer-centric innovation, we build connections that inspire progress, strengthen economies and transform payments into a tool for progress.
Since our founding in 2003, we've continuously adapted and grown, leveraging our experiences to simplify payments for businesses. We are driven by an unshakable belief that seamless people-centred payments are the key to unlocking prosperity.
Today, Cellulant powers online and offline payment processing, allowing businesses to collect payments, send payouts, and accelerate business growth.
Role Overview:
As the Analyst: Reconciliation, you will play a vital role in executing reconciliation policies for the organization, running the reconciliation processes and ensuring the accuracy of financial data for our clients while maintaining the single source of truth on all portfolios assigned to them. This role requires a deep understanding of financial operations and accounting, attention to detail, and the ability to execute on process improvement initiatives.
What You'll do:
1. Manage Reconciliations Across Cadence:
• Take full ownership of daily, weekly, and monthly reconciliations to ensure every financial transaction is accurately recorded and matched against the business’s cashflow and ledger entries.
• Validate the cash position of the business at each cadence, ensuring completeness and transparency in financial reporting.
• Collaborate with relevant teams to ensure all discrepancies identified during reconciliations are addressed in a timely and effective manner.
• Prepare detailed management reports on the status of reconciliations, highlighting trends, anomalies, and actionable recommendations to improve financial accuracy and visibility.
2. Maintain Knowledge of Reconciliation Procedures:
• Develop a deep understanding of reconciliation procedures, associated risks, systems, and workflows to ensure all processes are executed efficiently.
• Act as the subject matter expert on reconciliation, providing guidance and insight to team members and stakeholders on resolving queries and optimizing processes.
• Continuously update your knowledge of evolving reconciliation technologies and practices to ensure the department remains at the forefront of efficiency and accuracy.
3. Perform Audits and Ensure Adherence to Procedures:
• Conduct regular audits of reconciliation processes as directed by the Senior Manager: Reconciliation to ensure compliance with established procedures and identify gaps that could compromise accuracy.
• Analyze findings from reconciliation audits to recommend and implement improvements to processes, systems, or controls.
• Actively monitor high-risk or high-value reconciliation items to mitigate financial exposure and ensure that long-outstanding exceptions are resolved promptly.
• Implement corrective measures for any deficiencies uncovered during audits and track their resolution to closure.
4. Monitor Account Activity for Anomalies:
• Proactively monitor all accounts to detect unusual activity or anomalies that could signal discrepancies or risks in the reconciliation process.
• Investigate any identified anomalies and escalate significant issues for immediate resolution, ensuring no impact on business operations.
• Collaborate with risk and compliance teams to assess the root cause of anomalies and implement preventative strategies to avoid future occurrences.
5. Manage Exceptions in Reconciliation:
• Take responsibility for tracking and resolving exceptions in the reconciliation process, ensuring that discrepancies are thoroughly analyzed and corrective actions are implemented.
• Establish clear communication channels with relevant teams, including operations, finance, and technology, to expedite the resolution of disputed items or mismatched transactions.
• Develop exception tracking reports to provide visibility into unresolved issues and follow up consistently to ensure exceptions are resolved within agreed timelines.
6. Resolve Escalated Queries Promptly:
• Act as the escalation point for complex or high-impact reconciliation issues, ensuring all queries are addressed swiftly and effectively.
• Liaise with stakeholders across departments to clarify concerns, mitigate risks, and guarantee adherence to financial policies.
• Communicate resolution outcomes to stakeholders and maintain accurate records of escalated issues and their resolutions for future reference.
7. Process Improvement and Optimization:
• Evaluate existing reconciliation processes for inefficiencies and recommend improvements to enhance the speed, accuracy, and reliability of financial reporting.
• Work with the technology team to automate repetitive reconciliation tasks and integrate innovative tools to improve process workflows.
• Implement best practices in reconciliation and educate team members on strategies to reduce errors and improve efficiency.
8. Reporting and Analytics:
• Utilize analytics tools like Power BI to generate reports that provide insights into reconciliation performance, trends, and areas requiring attention.
• Present findings and actionable insights to management and senior leadership to guide strategic decisions related to financial operations.
• Maintain dashboards to visually track reconciliation progress, anomalies, and outstanding items for improved transparency and accountability.
9. Collaboration and Stakeholder Engagement:
• Build strong working relationships with cross-functional teams, including finance, operations, and technology, to ensure alignment and collaboration in reconciliation processes.
• Actively communicate reconciliation updates and findings to stakeholders to keep them informed and engaged in improving processes.
• Provide training and support to stakeholders on reconciliation procedures and systems to ensure consistency across all functions.
10. Risk Management:
• Identify risks associated with reconciliation processes and develop strategies to mitigate potential impacts on financial reporting and business operations.
• Ensure compliance with regulatory standards and company policies in all reconciliation tasks, reducing exposure to audit findings or penalties.
• Conduct regular reviews of controls in reconciliation processes to ensure risks are adequately addressed and managed.
11. Professional Development:
• Stay current with industry trends and advancements in reconciliation
• Pursue continuous professional development opportunities to enhance skills and knowledge.
What we are looking for:
• At least 3 years experience in accounting with 2-3 years’ experience managing reconciliation within a financial institution (preferably a bank) and a thorough understanding of digital payment services, processes, and procedures.
• Knowledge of the foreign exchange market, processing cross-border payments, and management of multiple currencies within a digital ecosystem, as well as an understanding of the risks associated with managing transactions in multiple jurisdictions.
• Strong analytical and problem-solving skills, with the ability to interpret complex financial data.
• Knowledge of regulatory and compliance requirements in the financial industry.
• Strong analytical and problem-solving skills, with the ability to interpret complex financial data.
• Knowledge of regulatory and compliance requirements in the financial industry.
• Proficiency in reconciliation software and tools.
• Experience in the financial services industry is highly desirable.
• Bachelor’s Degree in Finance/ Accounting or related field.
• Experience in the financial services or payment industry is highly desirable.
Why this role matters?
As the Analyst: Reconciliation, you will play a vital role in executing reconciliation policies for the organization, running the reconciliation processes and ensuring the accuracy of financial data for our clients while maintaining the single source of truth on all portfolios assigned to them. This role requires a deep understanding of financial operations and accounting, attention to detail, and the ability to execute on process improvement initiatives.
Why Work for Us?
At Cellulant, we are more than a payments company: we are bridge-builders. We believe that by simplifying the way people pay and get paid, we are connecting companies to their ambitions, people to opportunities, and Africa to the global economy. Our work goes beyond payments—it’s about what people, businesses, and communities can do when the movement of money becomes more dependable, seamless, and secure.
Some exciting things about us...
• We have an extensive footprint: We have an office presence in 10 countries, and our products serve 24 countries across Africa, with a global workforce of about 300 employees.
• We believe innovation is at the heart of Fintech: Thousands of market leaders and top enterprises trust our technology to power their payments. Our customers are in various sectors, including financial services, travel and hospitality, telecom, e-commerce, remittance companies, SaaS, and the gig economy.
• We put our employees first: We offer market-related compensation, generous personal time off, and medical and life insurance benefits (markets permitting).
• We seek collaborative builders. At Cellulant, we believe that great ideas happen when we come together. Therefore, we nurture a collaborative work environment that challenges, engages, and empowers each person to contribute to the growth and success of the business.
• We solve for Africa’s digital economy: We’re solving payment challenges on the continent to create opportunities and accelerate economic growth for all of Africa.
• We support a diverse and inclusive workforce: We focus on the growth and development of our employees through well-developed, individualised career paths, ensuring you reach your full potential in a supportive and delivery-oriented environment.
Our inclusivity pledge: At Cellulant, we value the diversity of our people and the customers we serve. We're committed to a workplace where individual differences are recognised, respected and celebrated, and where fairness, dignity and respect guide how we treat everyone. As an equal opportunity employer, we recruit, employ, develop and reward our people based on merit, competence and business need, and we do not discriminate against any employee, worker or applicant on any ground prohibited by the law of the country in which they are employed. We welcome and encourage all qualified candidates to apply and thrive with us.
If you need assistance completing an application, accessing our website, or require reasonable accommodation at any stage of the recruitment process, please contact [email protected]/ [email protected].