About this role
Summary Step into a role with true global impact. As a key member of our Sport and Leisure team, you will partner closely with the Quality Team to champion product excellence. As our technical expert, you will take ownership of the quality and safety of products that reach millions of households every single day. You will ensure that every item not only meets but exceeds the highest international standards. Your daily work will directly safeguard the products sold across thousands of Lidl and Kaufland stores worldwide—all driven from our dynamic base in our office at Airside, Kai Tak. Beyond daily operations, you will independently manage technical and QA initiatives across Asia, acting as the bridge between suppliers and top-tier laboratories in Europe and Asia. We are looking for an innovator: someone who can spot opportunities to continuously improve our QA systems and procedures while maintaining the smart, efficient, low-cost model that drives our What you'll do Global Collaboration: Define and execute testing protocols with international teams for Sport/Leisure projects across all selling markets. Ensure product certification, testing reports, inspections are completed within agreed timelines, while actively monitoring project schedules and following up on required documentation Offshore Alignment: Act as the vital link to offshore counterparts for project success. Supplier Safety: Ensure rigorous mechanical and chemical safety risk assessments are implemented with suppliers. Quality Improvement: Proactively maintain and elevate product quality through direct supplier interaction. Process Management: Coordinate sampling, inspection, testing, and reporting with suppliers and labs. Quality Ownership: Analyze data and conduct quality assessments to own product quality reviews. Standard Setting: Establish documented quality standards and product specifications for new projects. Documentation Maintenance: Keep product specifications and risk assessments current and up to date. Issue Resolution: Investigate and resolve customer/product feedback swiftly with internal and external partners. Travel Required: Conduct occasional site visits to build relationships and observe processes. What you'll need A strong technical knowledge with over 3 years of hands-on working experience in the Hardgoods Retail, Testing and Inspection industry or in the Product Manufacturing Industry. A Bachelor’s degree (or equivalent). A Master’s degree (or equivalent) in Engineering, or a closely related field is a massive advantage! Stellar communication skills, with fluency in English, Cantonese, and Mandarin required. Knowledge of German is a fantastic bonus. Fluency in the digital workspace, specifically proficiency in Google Workspace. Essential A sharp, practical understanding of Sport and Leisure articles and their respective manufacturing processes. An unwavering, customer-first mindset where you truly believe that only the best is good enough. Exceptional project management skills to keep complex initiatives moving smoothly. Core Skills/Competencies Exceptional organizational skills and the ability to juggle priorities to manage workloads effectively. A proactive, self-starting attitude (personal initiative) with a drive to deliver high-performance, tangible results. A razor-sharp eye for quality awareness. A strong sense of personal accountability and responsibility. Nice to have Familiarity with Quality Management Systems and Sport and Leisure related regulations and standards The ability to understand material specifications and chemical influencing factors during the manufacturing process. On-the-ground, practical experience within sports and leisure articles factory environments. Previous exposure to navigating the standards of EU and US markets. What you'll receive We are dedicated to fostering a family-friendly culture and work environment and have been a proud member of the Caring Company Scheme since 2014. We are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. Development Opportunities: In this dynamic role, you will rapidly elevate your technical expertise and cross-cultural project management skills by navigating complex regulatory challenges and driving high-stakes product launches. The fast-paced demands of liaising between Asian suppliers and testing facilities will challenge you to become a decisive problem-solver and a master of international quality standards. Ultimately, success in this position paves the way for vertical advancement within our expanding QA team. Market Leading Remuneration Package: Double pay and discretionary bonus Choice of MPF provider Life Insurance Medical Insurance Supportive Environment: Rental re-imbursement scheme Out-Of-Office leave for important appointments In-house training courses Training sponsorship scheme Health Check Vision Check Exceptional maternity and paternity leave Supporting your child’s education with advice from a leading education consultant Work-Life Balance: 5 day week Competitive Annual Leave Charity, Community and Sporting Events