About this role
Discovery Health –Marketing Manager About Discovery Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. Key Purpose Discovery Health is South Africa’s leading medical scheme administrator, providing administration and managed care services to more than 3.3 million beneficiaries. We support Discovery Health Medical Scheme, the country’s largest open medical scheme. The Marketing Manager role is within the team responsible for Member Engagement portfolio. Our focus is on helping members understand, access and use the healthcare benefits, tools and support available to them, enabling better health decisions and outcomes throughout their healthcare journey. The Marketing Manager supports: The development and delivery of engagement initiatives that improve member awareness, understanding and utilisation of healthcare benefits and services. The implementation of integrated marketing campaigns that educate members, encourage positive health behaviours and drive meaningful engagement at key moments in their healthcare journey. Translating business and member needs into effective engagement strategies and working collaboratively across teams to ensure consistent, high quality execution aligned to the Discovery marketing model. This portfolio plays a pivotal role in shaping how members experience the Scheme, ensuring communications are relevant, personalised and actionable, helping members navigate their healthcare journey with confidence while improving member satisfaction, health outcomes and long-term retention. Areas of responsibility may include but not limited to Supports marketing strategy and translates business needs into solutions Works with business stakeholders to unpack marketing briefs and business requirements, translating them into clear and actionable marketing plans Contributes to the development of integrated marketing solutions across channels that align with brand guidelines and best practice Ensures all outputs are aligned to the Discovery marketing model and business objectives Applies sound judgement in balancing stakeholder needs, timelines, and quality of delivery Delivers and manages marketing campaigns and projects Manages the end ‑ to ‑ end execution of marketing campaigns, from briefing to delivery Coordinates internal teams and external partners to ensure timely, high ‑ quality implementation Works across multiple projects simultaneously, ensuring prioritisation and effective delivery Identifies risks, addresses challenges, and ensures plans are executed effectively Conducts post ‑ campaign analysis, measuring impact and recommending improvements Builds and manages stakeholder relationships Builds and maintains strong working relationships with internal stakeholders and partners Collaborates across teams to ensure alignment and delivery of shared objectives Communicates clearly and effectively to manage expectations and drive outcomes Supports resolution of challenges and manages conflict constructively where required Drives proactive and reactive marketing delivery Proactively identifies opportunities to improve marketing effectiveness and bring new ideas forward Supports feasibility assessments and contributes to continuous improvement initiatives Responds effectively to business needs and ad hoc marketing requirements Contributes to optimising processes and ways of working Functional Competencies Strategic thinking (Basic–Intermediate): Understands business context and contributes to marketing plans that support broader objectives Brand building (Intermediate): Applies brand principles and demonstrates good judgement in developing compelling marketing outputs Partnerships (Intermediate): Works effectively with stakeholders to deliver shared outcomes Integrated execution (High): Executes integrated marketing campaigns across channels with attention to detail and consistency Business performance (Intermediate): Understands key metrics and uses insights to improve campaign effectiveness Core Competencies Strong understanding of Discovery audiences, products, and internal structures Awareness of media channels, including digital, social, and production processes Ability to translate complex or technical information into clear, audience ‑ appropriate messaging Strong communication and presentation skills (written and verbal) Effective stakeholder collaboration, influencing, and relationship ‑ building skills Strong planning, organisation, prioritisation, and multitasking capability Solid problem ‑ solving, decision ‑ making, and ability to improve processes and outputs High attention to detail with a focus on quality execution and delivery Proactive, self ‑ driven, and resilient, with the ability to work under pressure Collaborative, adaptable, and solution ‑ oriented, with confidence and a strong work ethic Education and Experience Minimum 3 year relevant undergraduate degree or diploma, honours preferable Preferable 3 years experience in Marketing, PR or Communication Relevant industry experience – healthcare, pharmaceuticals and/or financial services EMPLOYMENT EQUITY The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.