About this role
Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Summary: In this role, you will assist our Direct to Home Sales Representatives by fulfilling orders both in person and through email for all of the physical items they need to perform their job duties effectually. Fulfillment of these orders includes packing and shipping iPads, knocking shirts, badges and other sales material. Primary Responsibilities: Accurately pack and ship orders of iPads, knocking shirts, badges etc out to our DTH representatives Ensure stock for above items are up kept and organized Stock and assist with in-person orders Communicate with team members and supervisor on stock teams, needs and order statuses Assist with loading/unloading new stock from vendors in boxes and shipping pallets. Must be able to lift ~ 25 lbs. Required Skills, Experience & Education: Give superior customer service and have a friendly disposition Maintain quality in a fast-paced environment Proficient in Microsoft office products Strong ability to troubleshoot, solve problems, and deliver results Self-starter/ ability to work independently Excellent communication skills (verbal and written) High school diploma or equivalent NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy.