About this role
Bring discipline, pace and heart to a national business in motion. At Metcash Food, you’re part of something bigger — the power behind local business, supporting over 1,600 independently owned stores across Australia and New Zealand. We’re looking for a bold, commercially sharp operations leader to lead the turnaround, integration and performance of our Food Service & Convenience network — including Superior Food Group, Campbells and related entities. About the Opportunity As Director of Operations, this role reports to the CEO Food Service & Convenience and is a key member of the Food Service & Convenience Leadership Team. In this role, you will lead a national network of approx. 35 sites and 2,000 team members, driving branch-level P&L, operational discipline, customer experience and transformation as the business moves into a more unified Metcash operating model. What you’ll do Lead multi-site operational performance across the FS&C network Drive profitability, accountability and consistent operating rhythms Integrate teams, processes and ways of working post-acquisition Lift safety, compliance, productivity and customer outcomes Partner across sales, supply chain and functions to deliver results What you’ll bring Senior multi-site operations leadership experience Strong P&L and commercial acumen Turnaround, transformation or integration experience Supply chain, distribution, wholesale, retail or food service background A clear, values-led leadership style that builds trust and momentum What’s on offer We’re proud to offer a workplace that supports your well-being, growth and belonging: 🏖️ 5th week annual leave, 2 well-being days + 1 volunteer day 📚 Learning and career development opportunities 👶 12 weeks gender-neutral paid parental leave 🌈 Bronze Employer for LGBTQ Inclusion ⚖️ Gender pay gap under 5% 🧠 Gold accreditation by Mental Health Australia 🏡 Flex Ready, Family Friendly Workplace accredited + hybrid options About Us Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales FY25 and a proud place in the ASX Top 125. Through our food, liquor and hardware pillars, we help independent retailers become the Best Store in Their Town. Join us — and help local businesses thrive. #INFLA #LI-SS1