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HR Associate @ Datawords

Makati City, Metro Manila, PhilippinesRemoteFull-time
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About this role

Datawords has developed an innovative value proposition by placing multicultural adaptation and international deployment of digital content at the center of an industrial production process. By combining linguistic, cultural, technical and web marketing expertise, Datawords has become a global leader in digital localization and content management across all digital channels. Today, Datawords employs nearly 900 people across major hubs in Paris, Brussels, Shanghai, Hong Kong, Seoul, Tokyo, New York, Montreal, Mexico, Milan, Barcelona and Luxembourg. As a fast-growing, multicultural and tech-driven company, Datawords offers a unique opportunity to work with leading international brands and contribute to the future of global digital content. Come and Join a growing and dynamic Group of Digital Communication Agencies located in both great cities in the Philippines - Makati & Cebu Office Location: Exportbank Plaza, Makati City Reporting to: Senior HR Manager Individual contributor The HR Associate oversees the entire spectrum of Compensation & Benefits, Payroll, and HR Operations to deliver seamless, innovative HR services. Core Deliverables: End-to-End Payroll Ownership: Flawlessly execute end-to-end payroll operations, managing everything from data extraction and adjustments to final statutory reporting and reconciliations. Total Rewards & Strategy: Oversee total rewards programs by evaluating, implementing, and managing cost-efficient compensation and benefits packages aligned with market standards. HR Operations & Analytics: Manage HR digital tools, system workflows, and workforce reporting to continuously improve service delivery. Responsibilities: Payroll Lead the full payroll cycle by gathering, consolidating, and submitting all payroll inputs including timekeeping, leaves, overtime, incentives, and deductions to the payroll partner. Review vendor-calculated payroll runs, perform variance checks, and instruct necessary adjustments to guarantee accurate final payouts. Reconcile monthly statutory contributions and tax withholdings against payroll registers, ensuring timely and error-free submission of SSS, PhilHealth, Pag-IBIG, and BIR reports in line with regulatory requirements. Perform pre- and post-payroll audits, bank disbursement reconciliations, and variance analysis to guarantee 100% payout accuracy. Act as the primary point of contact for employee payroll queries, resolving discrepancies promptly and maintaining high standards of confidentiality. Audit and monitor team adherence to approved payroll guidelines, attendance rules, and internal control policies. Total Rewards (Employee Benefits) Oversee and streamline daily benefits administration, ensuring accurate processing of statutory contributions, leave entitlements, provident fund accounts, and auxiliary benefits programs. Help design and roll out non-monetary and monetary recognition incentives aligned with company goals and budget constraints. Partner with Talent Acquisition Team to conduct regular salary and benefits benchmarking, evaluating internal pay structures to recommend market-competitive, fiscally responsible updates that attract and retain top talent. HR Operations & Analytics Serve as the administrator for HR digital tools and software, ensuring system stability, feature utilization, and smooth user adoption across departments. Generate monthly, quarterly, and ad-hoc HR reports (headcount, attrition, labor costs, leave utilization) to provide actionable insights for executive leadership. Evaluate current HR operational workflows to identify bottlenecks, digitize manual tasks, and optimize overall service delivery. Maintain accurate employee master records and platform data configurations to keep personnel files audit-ready at all times. General Duties and Responsibilities Optimize core HR workflows, policies, and operating procedures to boost overall operational productivity. Stay current on evolving HR technologies, regulatory changes, and workplace trends to keep internal practices ahead of the curve. Offer clear process guidance to employees and managers, ensuring critical service bottlenecks are promptly escalated to leadership. Deliver concise KPI dashboards and analytics to demonstrate team performance and process efficiency. Undertake related departmental tasks and projects assigned by senior management. QUALIFICATIONS Bachelor’s Degree in Psychology, Human Resources, Business Administration and the like. 3–5 years of proven experience in Compensation, Benefits, Labor Relations, and end-to-end Timekeeping, Payroll, and HRIS administration. Advanced proficiency in HRIS platforms, MS Office, and Google Workspace, with a strong track record of adopting AI-driven tools (Copilot, Gemini, or equivalent) to drive payroll automation, process optimization, and workflow efficiency. Deep familiarity with labor market trends, organizational psychology, and statutory benefits and incentives structures. Strong quantitative and analytical skillset with strict attention to detail and data consistency. Exceptional written and verbal communication skills, paired with strong conflict resolution capabilities. Strong quantitative and analytical skills. Decisive problem-solving skills with the ability to manage multiple complex initiatives simultaneously. Demonstrated comfort working seamlessly in a multicultural, global team environment. Work set-up and working hours: 10:00 AM - 7:00 PM PHT Monday to Friday Hybrid Setup Working at Datawords Philippines, you will enjoy: Hybrid setup with hybrid allowance Competitive Salary Shift incentive Health Insurance Policy with Dental, Optical and ComPsych coverage Learning opportunities, access to Linkedin Learning courses Local and International training/business trip opportunities Vacation leave, Sick Leave, Offered Leave, Marriage Leave, Birthday Leave Virtual and Onsite Health and Wellness Programs Inclusive, Fun and Unique Datawords Culture where EVERYONE MATTERS! WHO WE ARE Datawords - International Digital Marketing Powered by Multicultural Technologies. We see technology from a multicultural point of view, which is why our agency creates and proposes cutting edge solutions and innovations that scale quickly to any market. We always aim to offer the best multicultural digital experience to our clients, and have acquired several agencies with specific expertise in recent years: Digiprod , an audio-visual production company, Vanksen , a digital strategy company and 87seconds , a creative video agency. In a world driven by disruption, we constantly challenge ourselves to improve our solutions and technology, such as Wezen . We focus both on organic growth and are always on the lookout for interesting acquisitions to complement our existing offering. Datawords was born out of a vision of communication that transcends all borders to reach the broadest possible audience everywhere across the globe. At the heart of that vision is a mix of technological mastery and communications expertise that drives every aspect of our brand DNA — down to our very name. Technology may be at the heart of what we do, but people are at the heart of who we are. They are the ones who make Datawords a singular place to work for – and with. From every corner of the globe, our employees bring not only their local language and culture, but their individual energies, passions and motivations to the job each day. The result is a true melting pot of knowledge, skill and perspective in which solutions are never far away. As technology advances faster and faster and the world becomes smaller every day, our team is made to change and grow with the times. Because words and technology are only as meaningful as the people behind them. Come and Join our Growing and Talented Team at Datawords Philippines! We believe that diversity and inclusion are essential to the success of our company. We are committed to creating an inclusive working environment where every employee, whatever their abilities, can flourish. Datawords guarantees fairness for all during the recruitment process, regardless of gender, ethnic origin, religion, sexual orientation, social status, disability or age.

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