About this role
Job SummaryThe position of CBOC Service Administrative Officer (AO) reports directly to the Chief, CBOC Service at Allentown CBOC and plays a critical role in the overall function of the CBOCs. VA Medical Center CBOCs are located in Allentown, Bangor, Columbia County, Williamsport, Honesdale, Sayre, Tobyhanna. Travel to these locations may be required.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/18/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Administrative management experience, specifically in clinical or ambulatory care setting, Proficiency with VA Enterprise systems. Experience with analytical review, data mining and reporting, resource coordination and operations support, budget and financial management experience, contracting and procurement experience. Experience in administrative management in healthcare setting, ability to manage and coordinate multidisciplinary teams across multiple clinical settings and sites, knowledge of compliance requirements, policy and procedure applicable to ambulatory care setting. Administrative management experience, advanced problem solving skills, knowledge of federal management principles and policies, operations support, stakeholder coordination, proficient communication and interpersonal skills. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent degree, or 2 full years of progressively higher level graduate education leading to such a degree, or an LL.B or J.D. in a related field that demonstrates the knowledge, skills, and abilities necessary to do the work of this position. Transcript/s must be submitted with your application or you will not receive credit.. OR, Combination: Applicants may also combine education and experience to qualify at this level. A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. Please spell out all acronyms!! Additionally, your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2019 to April 2020) Full-time or part-time status (include hours worked per week) Series and Grade, if applicable, for all Federal positions you have held. Failure to provide in this format may lead to being rated ineligible.. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesPreferred Experience: Administrative management experience, specifically in clinical or ambulatory care setting, Proficiency with VA Enterprise systems, experience with analytical review, data mining and reporting, resource coordination and operations support, budget and financial management experience, contracting and procurement experience. Experience in administrative management in healthcare setting, ability to manage and coordinate multidisciplinary teams across multiple clinical settings and sites, knowledge of compliance requirements, policy and procedure applicable to ambulatory care setting. Administrative management experience, advanced problem solving skills, knowledge of federal management principles and policies, operations support, stakeholder coordination, proficient communication and interpersonal skills, Contract Management The incumbent serves as Contracting Officer Representative (COR) for all leased and contracted CBOCS COR responsibilities include completion of comprehensive Business Plans prior to initiation of Contracts Solicitation; assisting contracting officers with the formulation of contract solicitations for the CBOC Service Line; participation in Technical Evaluation Panel (TEP) as appropriate and the selection process leading to award of new CBOC contracts and leases; performing liaison duties with CBOC contractors, property managers, and lessors for all day-to-day operations of the lease and contracted CBOC's; assuring all technical components of CBOC contracts and leases are being met via monitoring of all contracting processes; and managing all fund control points associated with lease and contracted CBOC' s. The incumbent is responsible for coordinating regularly with both internal and external stakeholders, conduct site visits, identify new/ appropriate clinic locations space, manage submission for selection of new spaces, facilitate contractor remediation of selected spaces, coordinate the move of staff and equipment to minimize downtime and disruption to healthcare services provided. He/she will act to ensure full compliance with all terms and conditions of the contracts in a fair and impartial manner. He/she will work closely with the Chief, CBOC Service and Facilities Management Lease Contract Representative to compile and ensure quality completion of documentation for procurement packages submitted. Incumbent will ensure that procurement packages are submitted in a timely manner and will verify that associated funding has been made available. He/she will closely monitor the contractor's performance to assure compliance with the technical requirements of the contract and will inform the Contracting Officer of all inquiries, comments or complaints arising from matters observed, experienced, or learned as a result of, or in connection with, the performance of the contract. As the COR, the incumbent will make recommendations in writing about changes desired in the contract, with justification for the proposed change to the Contracting Officer. The incumbent will ensure that changes in work under the contract are not implemented before written authorization or contract modification is issued by the Contracting Officer. Infrastructure Management The incumbent is to provide oversight and coordination of (8) CBOCs, ensuring infrastructure and physical space is conducive to optimal clinical operations at each location. This involves internal coordination which crosses lines of authority across the medical center to achieve a balanced and comprehensive clinical operation. The incumbent works to ensure that all administrative, clinical, and non-clinical aspects of CBOC Service are synchronized and working toward the broad scope mission of the Medical Center in conjunction with the Chief, CBOC Service and Chief of Staff. He/ She has primary responsibility to maintain full compliance with all facility related regulatory requirements as well as space assignments, contracting obligations, equipment needs, environment of care and special expansion projects. As such, the incumbent must maintain close contact and coordination between property managers, contracting officers and primary points of contact at each site Work Schedule: Monday-Friday 8:00 A.M.- 4:30 P.M. Telework: This position is not authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Physical Requirements: Position requires an alert mind. The work performed is of precise nature requiring extended periods of concentration that are often interrupted. Physical demands include light lifting, bending, standing, manual dexterity and walking are required. Composure, tact, confidentiality, and ability to maintain office decorum are prerequisites in the face of changing priorities. Travel to CBOCs may be necessary. Position Description/PD#: Administrative Officer/PD070250RequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.