About this role
Job SummaryThis Administrative Officer (AO) functions as a full time assistant to the Geriatrics & Extended Care Service Line Manager (SLM) in the management of all administrative programs/services with which Geriatrics & Extended Care (GEC) service is interrelated in the delivery of health care to our patient population. The position is located at the Manchester VA Health Care Hospital.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/17/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: SPECIALIZED EXPERIENCE: You must have at least one (1) year of specialized experience equivalent to the next lower grade level (GS-07) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of pertinent laws, regulations, policies and precedents which affect administrative operations; a knowledge of the major issues, program goals and objectives, work processes, and administrative operations of the organization; a knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity; skill in conducting detailed analyses of complex functions and work processes; and interpersonal skills in presenting staffing recommendations and negotiating solutions to disputed recommendations. Knowledge of budget formulation in order to review budget target allowances from VISN at the local level. NOTE: Your experience must be fully documented on your resume in order to receive credit. OR, SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Successful completion of a master's degree or equivalent degree or two full years of progressively higher-level graduate education leading to such a degree in a related field of study that demonstrates the ability to perform the duties of the position. NOTE: This education must have been obtained at an accredited college or university. If you select this option, you must submit a copy of your transcript with your application. Education cannot be credited without documentation. OR, Equivalent combinations of successfully completed graduate-level education (beyond the first year) and specialized experience, as described above, which meet the total experience requirements for this grade level. NOTE: The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do the work of this position. This education must have been obtained in an accredited college or university. If you select this option, you must submit a copy of your transcript with your application. Education cannot be credited without documentation. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. The work is performed in an office setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesMajor Duties The incumbent is the operations manager for the GEC Service Line which includes Community Living Center (CLC), Community Nursing Home (CNH), and Hospice and Palliative Care (HPC). The incumbent will also have administrative oversight of administrative medicine which includes Compensation and Pension (C&P) and Employee Occupational Health (EOH). Provides administrative support for GEC Service Line operations, including tracking space, equipment, and other resource needs. - Prepares and compiles recurring and ad-hoc reports, documents, project summaries, and meeting minutes as requested. Assists in reviewing and incorporating new policies, directives, or procedural changes by communicating updates to the appropriate staff. Coordinates logistics for meetings and special events; prepares agendas, notifies team members, tracks actions, and maintains accurate records. Collects, compiles, and tracks clinical and administrative operational data-such as consults, admissions, and program utilization. Maintains and updates master data files for program performance, personnel evaluations, training, and quality indicators. Supports survey, special project, and committee data needs by running standard reports and providing requested documentation. Performs basic analysis of collected data to help identify trends and support process improvement activities under direction of leadership. Monitors clinical staff requirements including unsigned notes, open encounters, and other documentation needs. Assists with administrative coordination for the Geriatrics and Extended Care (GEC) Service Line, ensuring work is completed accurately and on time. Supports budget tracking and monitors supply, equipment, and space requests for the GEC Service Line programs. Prepares purchase requests, gathers quotes, and helps with ordering supplies and equipment according to budget constraints. Assists in maintaining spreadsheets or other records of expenses and resource utilization. Work Schedule: Monday-Friday 8am-4:30pm Compressed/Flexible: Not authorized Telework: Not authorized Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD042040 Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized PCS Appraised Value Offer (AVO): Not authorizedRequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.