About this role
- Producten - Service Technical Support Specialist - Automotive Engineering Locatie: Elland Reports To : Technical Support Manager Become the Technical Expert Behind Terberg DTS Lead Solutions. Support Engineers. Drive Excellence. Are you experienced with exceptional diagnostic skills and a passion for solving complex technical challenges? At Terberg DTS , we're looking for a Technical Support Specialist to be the go-to expert for our service teams and customers. You'll play a key role in supporting engineers across the business, delivering technical guidance, developing talent, and helping resolve the most challenging faults on industry-leading specialist vehicles and equipment. This is an opportunity to combine your technical expertise with mentoring, problem-solving, and customer support in a role where your knowledge truly makes an impact. What You'll Be Doing - Providing expert technical support and guidance to Mobile Service Engineers and service teams. - Diagnosing and resolving complex mechanical, electrical, and electronic faults. - Supporting engineers through fault-finding and escalation processes. - Delivering technical training and coaching to develop engineering capability across the business. - Assisting with customer technical queries and helping resolve escalated issues. - Carrying out specialist engine, electrical, and diagnostic work when required. - Using advanced diagnostic tools, technical manuals, and testing equipment to identify effective solutions. - Supporting continuous improvement initiatives and cross-functional projects. - Maintaining accurate technical records and documentation. - Promoting a strong culture of safety, quality, and customer service. What You'll Bring - City & Guilds Level 3 Vehicle Maintenance & Repair qualification (or equivalent). - Extensive experience in vehicle diagnostics and fault finding, particularly auto-electrical systems. - Experience working on HGVs, specialist vehi...