About this role
- Oplossingen - Melken - Astronaut - - Discovery Scraper - Over Lely - - Voeren - Vector - Stalreiniging - Discovery Collector - Discovery Scraper - Farm Management Software - Horizon - Stal - Luna - Over Lely - Carrière - Engineering Bachelor Service Data Analyst Verkennen Maassluis Fulltime Continuous improvement & training International colleagues Job with impact Delen What is your role? Every day, more than 2,000 technicians around the world rely on our systems to support dairy farmers. Behind every support ticket, question, or release, there is data that helps us understand what is really happening in the field. You make sure that insight leads to better decisions. This role helps take our service support organization to the next level through better use of data. You help the TSS Milking team make more informed decisions by turning service data into clear insights and practical recommendations. You are the person colleagues turn to when they want to understand what the data is telling them. You advise team members on how to use dashboards, reports, and analyses to their advantage, helping them make better decisions in their daily work. Alongside your analytical work, you contribute to improving the quality and availability of our data. You work closely with data specialists, engineers, and service teams to strengthen our data sources, ensuring the team can rely on accurate information and gain valuable insights from it. Key responsibilities include: - You work within the TSS Milking team and help them make better decisions using data in their daily work. - You take ownership of service dashboards and ensure they reflect reality and are actively used by the team. - You analyze data such as support tickets and release data to identify patterns, anomalies, and underlying causes. - You combine quantitative data with input from technicians and service teams to build a complete picture. - You sit wi...