About this role
The Housekeeping Turndown Agent is responsible for providing evening housekeeping services to ensure guest rooms are prepared for a comfortable night's rest. This includes tidying the room, replenishing supplies, and creating a welcoming ambiance. The ideal candidate will have an eye for detail, excellent organizational skills, and a commitment to providing exceptional guest service.What is the role? - Perform evening turndown service, including: - Turning down the bed, arranging pillows, and placing decorative items. - Emptying trash bins and replacing liners. - Refreshing towels and bathroom amenities. - Replenishing room supplies, such as water, snacks, and toiletries. - Tidying up the room, ensuring it is clean and organized. - Ensure all guest requests and preferences are met with attention to detail. - Check for and report any maintenance issues or damage in the guest rooms. - Follow all safety and sanitation policies. - Provide excellent customer service by promptly and courteously responding to guest inquiries and requests. - Collaborate with the housekeeping team to ensure high standards of cleanliness and service are maintained. - Maintain confidentiality of guest information and adhere to hotel policies.Your profile: - Previous housekeeping experience in a hotel or similar environment is preferred. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Ability to perform physical tasks, including lifting, bending, and standing for extended periods. - Flexibility to work evenings, weekends, and holidays as needed. - Basic knowledge of cleaning supplies and their safe usage.What do we offer? - A pleasant and collegial working environment in which own initiative is appreciated - Travel allowance for a commuting distance of more than 5 km - When you join us, you'll have access to Alleo. You can choose whether to go for a discount on your gym mem