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Customer Service/Order Management (JN-0027808) @ Employer

NL321, NLOnsiteFull-time
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About this role

Are you a customer-focused professional with experience in order management and logistics? In this role, you will be responsible for processing customer orders, coordinating deliveries, and supporting sales teams to ensure excellent customer service and operational efficiency. What are you going to do? - Manage customer orders from entry to delivery; - Maintain customer and order data in SAP; - Act as the main contact for customers and assigned sales areas; - Coordinate logistics activities and delivery processes; - Prepare and manage order-related documentation; - Handle customer complaints, returns, and credit requests; - Support sales teams with order processing and campaign activities; - Participate in projects and continuous process improvements. What do we offer? - Competitive salary of €3,700 based on 40 hours; - Start date: August until end of May 2027 (maternity cover); - Hybrid working environment; - 25 vacation days and 8.33% holiday allowance; - Pension scheme from day one; - Access to Adecco Academy training courses; - International and dynamic work environment. Where will you work? Our client is an international organization operating in the agricultural sector, focused on quality, innovation, and customer satisfaction across global markets. What do we ask? - MBO-level education, preferably in Logistics, Supply Chain, Sales, or Agriculture; - Minimum 2 years of experience in customer service, logistics, or order management; - Experience with SAP or other ERP systems; - Strong communication and administrative skills; - Customer-focused, proactive, and service-minded; - Commercial mindset and problem-solving attitude; - Good Microsoft Office skills; - Fluent in English; - German and/or Dutch language skills are considered a strong advantage. Are you interested? Interested? Apply today and become part of an international organization where customer service and operational excellence are key. Questions? Please reach out to [email protected]

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