About this role
Select which cookies you accept Strictly necessary Vendors Teamtailor Marketing Management and support roles · Amsterdam · Hybrid P&O Transformation Process & Knowledge Management Lead Apply for this job Job Title - P&O Transformation Process & Knowledge Management Lead Location - Amsterdam, Netherlands Hours - FTC : 12 Months Contract Why join us? - Lead the design and standardisation of P&O processes and knowledge management across 19 European countries, shaping the future operating model for Mars Veterinary Health Europe. - Play a pivotal role in a major transformation programme, driving process excellence, digital adoption, and employee self-service through ServiceNow. - Collaborate with senior stakeholders across P&O, HRIS, IT and country teams to deliver meaningful organisational change. - Build modern knowledge management practices that improve employee experience, service quality and operational efficiency. - Join an international, collaborative environment where your expertise will have visible impact across a growing European business. The team You'll join the P&O Transformation team, responsible for delivering strategic change across Mars Veterinary Health Europe. Working closely with P&O leaders, Global Process Owners, HRIS specialists, IT teams and country stakeholders, the team is building a consistent, scalable operating model that supports more than 450 veterinary hospitals and clinics across Europe. The environment is fast-paced, collaborative and international, offering the opportunity to influence how people processes and knowledge are designed and delivered for the future. What we're looking for - Significant experience (5+ years) supporting transformation programmes, business process improvement or organisational change, ideally within P&O/HR. - Proven ability to design, document and improve business processes using structured methodologies such as Lean Six Sigma and process mapping standa...